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Public services Cpd courses

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  • Public Administration UK : Management and Leadership

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in January 2026 Public Administration plays a vital role in shaping how government and public services function efficiently. This Public Administration UK: Management and Leadership course helps learners develop the knowledge and leadership skills required to manage, pl …
    Save 21%
    £15 £19

  • Certificate in Customer Service Training

    Manchester Smart Education
    Awarded by CPD | PASS Grade Only |
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Develop the customer service skills employers want: communication, problem-solving, professionalism and handling enquiries and complaints.
    £50

  • Banksman Training for Emergency Services: Vehicle Safety, Signals & Risk Control

    Training Express Ltd
    Free CPD Certified PDF & HARDCOPY Certificate | Free Reading Materials & Case Study | 100% Passing Rate | Updated 2026
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Level 2 Banksman Training for Emergency Services: Vehicle Safety, Signals & Risk Control course is designed for emergency service personnel, support staff, and anyone responsible for guiding vehicle movements in high-risk environments. It is essential for reducing accid …
    £15

  • Introduction to Public Relations (PR)

    Online Training Academy
    Special Offer | Certificates | Lifetime + Instant Access | 10 CPD Points
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in January 2026 Enrolling in the Introduction to Public Relations (PR) Course offers a foundational understanding of PR concepts and tactics essential in today's interconnected world. In an era where reputation and perception can make or break an organization, mastering …
    £15

  • Public Affairs Manager

    SkillWise
    Free PDF Certificate | Instant Access | 10 CPD Points | Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Public Affairs Manager The Public Affairs Manager course provides comprehensive training in the strategies, tactics, and skills required to effectively manage public affairs campaigns and initiatives. Participants will gain insights into the intersection of government relations, …
    £21

  • Level 7 Training in PR: Public Relations - CPD Certified

    Academy for Health & Fitness
    Level 7 QLS Endorsed & CPD Certified Training | Free PDF Certificate |10 CPD Points | Tutor Support
    • 112 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    In today's hyper-connected world, the power of a strong public image is undeniable. With the UK PR and communications market estimated to reach $6.26 BILLION in 2025 and a growing demand for skilled professionals, especially at the mid-to-senior level, a robust understanding …
    Save 24%
    £15 £19.99

  • Public Relation Level 3

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 Are you ready to take your public relations skills to the next level? Enroll in our comprehensive Public Relation Level 3 course and become a master of strategic communication and media relations. This advanced course is designed to equip you with the expe …
    £15

  • Health Service Management Training: Leadership, Strategic Planning & Patient Safety

    Training Express Ltd
    Free CPD Certified PDF & HARDCOPY Certificate | Free Reading Materials & Case Study | 100% Passing Rate | Updated 2026
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Level 2 Health Service Management Training: Leadership, Strategic Planning & Patient Safety course is designed for healthcare staff, supervisors, aspiring managers, and anyone interested in improving healthcare services. It is important because strong leadership, effect …
    £15

  • Managing Quality Planning and Service Delivery

    IOMH
    CPD Certified | 10 CPD Points | Free PDF Certificate | SID Card 20% OFF | Instant & Lifetime Access | 24/7 Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's competitive landscape, quality management and service delivery excellence are crucial drivers of organisational success. The UK quality management sector has shown remarkable growth, with a projected market value of £9.2 billion by 2025. This comprehensive course …
    £15

  • Certificate - Complaint Handling

    Manchester Smart Education
    Awarded by CPD | PASS Grade Only |
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Resolve complaints fairly, professionally and efficiently. Practical communication and conflict resolution skills with a CPD certificate.
    £50

  • Public Health Essentials: Healthcare Policies & Quality Care

    Skill Up
    CPD Certified | Basic to Advanced | FREE PDF Certificate| Learner Support| Instant & Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Public Health Essentials: Healthcare Policies & Quality Care*** Public Health is the backbone of societal wellbeing, influencing every aspect of healthcare delivery. This course, Public Health Essentials: Healthcare Policies & Quality Care , equips learners with an in …
    £49

  • Customer Service Training for Government Employees

    SkillWise
    Free PDF Certificate | Instant Access | 10 CPD Points | Lifetime Access
    • Online
    • 0.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Outstanding public service isn’t built on chance. It’s built on clarity, professionalism, and practical skills. This training is designed to give you exactly that. It comes with a certificate you can use the moment you finish. It’s online 24/7, so you can learn wherever and whene …
    £21

  • TV Presenter Online Training

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 In today's digital era, the TV Presenter Online Training Course has emerged as a crucial stepping stone for aspiring individuals seeking to thrive in the dynamic world of media and entertainment. This course comprehensively equips learners with the essen …
    £15

  • TV Presenter Training

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    In the dazzling world of television, where lights and cameras capture the attention of millions, lies the pain and frustration of aspiring TV presenters yearning to step into the spotlight. Imagine the longing to share stories, inspire hearts, and engage with audiences, only to f …
    £24.99

  • Control and Administration of Medicines - CPD Accredited

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Control and Administration of Medicines course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Control and Administration of Medicines. Our course starts with the ba …
    £21

  • School Administration and Educational Management With Complete Career Guide 2026

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Embark on a transformative journey into the realm of School Administration and Educational Management. Explore the diverse modules covering topics from school culture creation to safety administration. Acquire valuable skills in workplace development, child safeguarding, and prem …
    £45

  • Public Health (Online)

    Training Express Ltd
    Free PDF & HARDCOPY Certificate | Free Infection Control Course | CPD Accredited | Lifetime Access
    • 188 students
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ** Public Health (Online) Course | CPD Accredited | Comes with Free Certification ** [Updated 2026] “ Prevention is better than cure ” A huge portion of the multi-billion dollar medical industry is invested in this motto. Infection control is thus a significant portion of it. Enr …
    £15

  • Public Health Training Course

    NextGen Learning
    CPD Accredited > Surprising Deal > FREE First Module > Free Reed PDF Certificate > No Hidden Fees > Lifetime Access
    • 10 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    “In the face of a 33% projected decrease in health worker shortages, your training accelerates this positive trend.” ​The "Public Health Training Course" offers a comprehensive foundation in population health, covering essential topics such as epidemiology, disease control, mater …
    £15

  • Customer Service Excellence - CPD Accredited

    Cambridge Open Academy
    Turn customer interactions into lasting loyalty with CPD-accredited training, FREE Reed Certificate and lifetime access.
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Excellence Training develops the practical skills required to create positive, consistent and memorable customer experiences. Learners begin by exploring the foundations of high-quality service and the behaviours that shape customer satisfaction. The course then …
    £21

  • Public Speaking: Confident Delivery Skills

    One Education
    Accredited by CPD QS | Instant Access | Free Digital Certificate of Completion | Engaging Learning Materials
    • 140 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In 2026, nearly 78% of UK employers rate confident communication as a top hiring skill . More than 6 in 10 UK workers say public speaking helps them progress in their careers . UK research also shows that strong presenters earn up to 15% higher salaries across many sectors . P …
    £19

  • Learn about Infection Control

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 In today's modern world, understanding Infection Control is paramount, given the heightened awareness of public health concerns. This Learn about Infection Control course is essential as it equips individuals with the knowledge and skills to mitigate the …
    £15

  • Conflict Resolution for Customer Service Advisor - CPD Certified

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Conflict Resolution for Customer Service Advisor Admission Gifts◄◄◄ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Difficult customers do not damage se …
    Save 24%
    £15 £19.99

  • Health Service Management Training

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Health Service Management Training Admission Gifts ◄◄ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Healthcare management is a critical area in the UK, …
    £15

  • Budgeting for the Public and Non Profit Sectors- CPD Course and Assessment

    HB Publications and Training International
    Online course with assessment| CPD Accreditation| Free Certificate| Perfect for Public Sector Budget Holders
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    Do you have responsibility for a budget? Do you need to ensure no overspending? Budgeting for Public and Non-Profit Sectors is a comprehensive online course covering: budget setting, monitoring budgets, budgetary control. This online Budgeting for the Public and Non Profit Sector …
    £107

  • Budgeting for the Public and Non Profit Sectors -Accredited CPD Course

    HB Publications and Training International
    CPD Accredited| Online course| Free Certificate| Perfect for Public Sector Budget Holders
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    Do you have responsibility for a budget? Do you need to ensure no overspending? Budgeting for the Public and Non-Profit Sectors is a comprehensive online course covering: budget setting, monitoring budgets, budgetary control. This online Budgeting for the Public and Non Profit Se …
    £95
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FAQs

Reed Courses advertises a large variety of Public services courses which are delivered by a range of learning providers. The Public services courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Public services course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Public services courses, you might also be interested in Business, Public administration and Customer service. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Public services courses, Reed Courses also has plenty of paid for online Public services courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Public services courses. Alternatively you'll be able to enrol on an online Public services course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Public services course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Public services courses from a variety of learning providers.
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