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Public services Cpd courses

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  • Level 7 Training in PR: Public Relations - CPD Certified

    Academy for Health & Fitness
    Level 7 QLS Endorsed & CPD Certified Training | Free PDF Certificate |10 CPD Points | Tutor Support
    • 113 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Speaking Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Management and Organisation of Public Relations Public Relations Tactics and Research Leave a Review Introduction to Public Relations …
    Save 24%
    £15 £19.99

  • TV Presenter Training

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...techniques, and maintaining audience interest. Adapt to various TV presenting formats and genres, including news, entertainment, and lifestyle programs. Understand the qualifications and industry expectations for a career in TV presenting. Develop a professional presence and personal brand …
    £15

  • Public Health (Online)

    Training Express Ltd
    Free PDF & HARDCOPY Certificate | Free Infection Control Course | CPD Accredited | Lifetime Access
    • 188 students
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Challenges 1. Health Systems and Services 2. Public Health Policy and Governance 3. Leadership and Service Improvement 1. Core Public Health Principles 2. Health Promotion And Behaviour Change 3. Public Health Risk Management Introduction 9.1 Foundations Of Public Health Ethics 9.2 Equity …
    £15

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Customer Service Executive Jobs LinkedIn: Currently 9000+ Jobs opening in Customer Service Executive in United Kingdom Indeed: 10,000+ jobs available currently in Customer Service Executive sector Professional Customer Service Executive Core Courses Course 01: Customer Service Training …
    £499

  • Travel and Tourism Management: Travel Agent & Customer Service

    IOMH
    2-in-1 Bundle ! 26+ Updated Materials | 20 CPD Points | CPD Certified | FREE PDF Certificate | Instant & Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...Course 02_ Innovative Customer Service Techniques Topic 1 Customer Experience Topic 2: Professional Communication Skills Topic 3: Managing Complaints & Service Recovery Topic 4: Sales & Upselling Strategies Topic 5: Digital Customer Service & CRM Process of Evaluation …
    Save 28%
    £15 £21

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...Retail Customer Service - Level 3 Course 03: Sales: Psychology of Customers Course 04: PR : Public Relation Course 05: Phone-Based Customer Service Course 06: Know Your Customer (KYC) Course 07: Customer Service & Environment Course 08: Patient Customer Service Course 09: Customer …
    Save 8%
    £100 £109

  • Facilities Management at Level 5 - CPD Certified

    Apex Learning
    7-in-1 Career Bundle | 35 Trending Topics | 7 FREE Certificate | CPD Certified | 70 CPD Points | Lifetime Access
    • 51 students
    • Online
    • 2.7 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Popular
    ...anytime. Our tutors are available 24/7 to answer your questions throughout the program. The program has been designed to be clear and easy to understand Receive a free Student ID Card as part of the program (£10 applicable for international delivery). Enrol now in Level 5 Facilities …
    Save 71%
    £15 £53

  • Political Study: Conservatism, Nationalism, Socialism, Liberalism and Multiculturalism

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Analyst: Analyze public policy issues and develop recommendations that can influence government decisions. Salaries can vary depending on the organization and level of experience. Think Tank Researcher: Work for organizations that conduct research on public policy issues, shaping …
    £15

  • Pharmacy Assistant Dispenser and Pharmacy Technician Course- CPD Certified

    Academy for Health & Fitness
    CPD Certified! 30 CPD Point |Free PDF Certificate & Assessment | Lifetime Access
    • 470 students
    • Online
    • 12.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Mental Health (Part 2) Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 4) Other Legislation (Part 1) Other …
    Save 28%
    £15 £21

  • Bloodborne Pathogens Management: OSHA Compliance, Exposure Control & Safety

    Training Express Ltd
    Free CPD Certified PDF & HARDCOPY Certificate | Free Reading Materials & Case Study | 100% Passing Rate | Updated 2026
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    ...B Vaccination Program Administration 5.1.2. Exposure Incident Response Protocol 5.1.3. Post-Exposure Evaluation, Testing, and Follow-Up 5.1.4. Confidential Recordkeeping Requirements Module 06: Program Communication, Training, and Continuous Improvement 6.1. Program Communication …
    Save 21%
    £15 £19

  • Leadership Skills in Office Management

    Apex Learning
    Updated: October 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...This course supports progression across corporate offices, public services, education, healthcare, retail and professional services. Learners can explore office management, team leadership, executive support, customer service management and project coordination roles while strengthening …
    £15

  • Cyber Security: Tools, Threats, and Solutions

    Apex Learning
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...anytime. Our tutors are available 24/7 to answer your questions throughout the program. The program has been designed to be clear and easy to understand Receive a free Student ID Card as part of the program (£10 applicable for international delivery). Enrol now in the Cyber Security: …
    £15

  • Talent Management: Recruitment, HR Planning & Leadership Skills

    Apex Learning
    Updated: October 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...anytime. Our tutors are available 24/7 to answer your questions throughout the program. The program has been designed to be clear and easy to understand Receive a free Student ID Card as part of the program (£10 applicable for international delivery). Enrol now in the Talent Management: …
    £15

  • Microsoft 365 Administration and Collaboration

    Apex Learning
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...anytime. Our tutors are available 24/7 to answer your questions throughout the program. The program has been designed to be clear and easy to understand Receive a free Student ID Card as part of the program (£10 applicable for international delivery). Enrol now in the Microsoft …
    £15

  • Handling Difficult Customers - CPD Certified

    Academy for Health & Fitness
    CPD Certified | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Assessment | Lifetime Access | Enrolment Letter ★★ Customer service success isn’t tested during smooth moments; it’s revealed during conflict. As reports suggest, over 60% of UK customers stop engaging with brands after a poor service experience. Are you equipped to turn tension into trust …
    £15

  • Administrative Assistants Skills UK

    Academy for Health & Fitness
    CPD Certified | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...education, healthcare, and public services with a confident and competitive edge. Why buy this Administrative Assistants Skills UK course ? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this training program (£10 postal charge …
    £15

  • UX Copywriting and User Experience Writing Course

    Apex Learning
    Updated: October 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...anytime. Our tutors are available 24/7 to answer your questions throughout the program. The program has been designed to be clear and easy to understand Receive a free Student ID Card as part of the program (£10 applicable for international delivery). Enrol now in the UX Copywriting …
    £15

  • Communication Skills for Sales Representatives: Persuasion, Pitching & Customer Handling

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...work in sales or retail. Customer service staff needing better problem-solving tips. Team members handling customer calls or questions. Anyone working with customers daily in any setting. Sales Assistant Retail Sales Representative Customer Service Agent Call Centre Advisor Sales Support …
    Save 21%
    £15 £19

  • IT Support Engineer Using SQL, Python & JavaScript - Job Ready Programme with Money Back

    Training Express Ltd
    Unlimited Learning Access 2000+ Courses | FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 126 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 225 CPD points
    • Tutor support
    Great service
    ...Complete Masterclass Course 14: Functional Skills IT at QLS Level 2 Course 15: Refactor Javascript Course 16: Embedded C Programming Course Course 17: C++ Programming Course Course 18: Learn to Code HTML, CSS, Javascript: Guide for Beginners Course 19: HTML and CSS Coding: Beginner …
    £499

  • Care Certificate (16 Standards) + Level 2 & 3 Certificate in Health and Social Care Course

    NextGen Learning
    120 Topics Bundle! 5 Courses Bundle | QLS Endorsed & CPD Accredited + Free Certificate | Unlimited Access
    • 3,736 students
    • Online
    • 17.2 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Highly rated
    ...comprehensive NextGen Learning courses – Clearly recognise your service’s goals, objectives, core principles and responsibilities to the public. Understand how to identify each person’s communication and language needs and preferences. Learn how to communicate effectively using both …
    Save 31%
    £15 £22

  • Level 3 Training in Healthcare Administration and Management - CPD Certified

    Academy for Health & Fitness
    CPD Certified | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • 53 students
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...firms, and medical service operations across the UK healthcare industry. Why buy this Healthcare Administration and Management course ? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this training program (£10 postal charge …
    Save 28%
    £15 £21

  • Level 3 Certificate in Probation & Parole Officer

    Thames College
    Updated 2026 | CPD Accredited Course | Free PDF Certificate | Instant Certificate After Completion
    • 11 students
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Probation & Parole Officer responsibilities. Module 07: Rehabilitation and Offender Treatment Programs describes rehabilitation concepts linked to Probation & Parole Officer services. This course is designed for individuals interested in a career in the criminal justice system …
    Save 16%
    £21 £25

  • Food Hygiene and Safety Level 3

    High Skills Training
    *Complete 4 Courses in One Bundle* | PDF Certificate | Lifetime Access | Expert Help | 14-Day Money-Back Promise
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...understand relevant UK food safety legislation, including the Food Safety Act 1990 . Proper food hygiene management is vital for protecting public health and ensuring that food businesses operate safely and responsibly. This course explores key food safety principles, common hazards …
    Save 21%
    £15 £19

  • Activities Coordinator Level 3

    Thames College
    10 Courses Bundle | CPD Accredited | 10 Free PDF Certificates + 1 Hardcopy Certificate | Instant Access | Updated 2026
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    ...Activities Coordinator Course helps you build the right knowledge to create enjoyable activity programs for different groups and settings. In care homes, community centers, schools, and support services, people need activities that encourage social connection, movement, creativity, and confidence …
    Save 2%
    £49 £50

  • Food Allergen Awareness

    High Skills Training
    *Complete 4 Courses in One Bundle* | PDF Certificate | Lifetime Access | Expert Help | 14-Day Money-Back Promise
    • 58 students
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Maintain a clean and safe food service environment. 3. Fluid and Nutrition Awareness Training – £25.00 Understand dietary needs and special dietary requirements for customers. Learn how fluid and nutrition impact health and safety in food service settings. Ensure nutritional safety …
    Save 21%
    £15 £19
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FAQs

Reed Courses advertises a large variety of Public services courses which are delivered by a range of learning providers. The Public services courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Public services course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Public services courses, you might also be interested in Business, Public administration and Presentation Skills. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Public services courses, Reed Courses also has plenty of paid for online Public services courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Public services courses. Alternatively you'll be able to enrol on an online Public services course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Public services course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Public services courses from a variety of learning providers.
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