Service Design for Complex Journeys: In-House Training
UX Academy
Explore multi-user journeys, service blueprints and handoffs using your own service
- New course!
- Onsite
- 1 day · Full-time
- Tutor support
A practical in-house programme for teams designing services that involve multiple users, systems and handoffs. Explore the relationship between the interface and the processes behind it through journey mapping and service blueprinting. Activities use a real journey from your orga
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