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Virtual Assistant Training
Training Excellence

4-in-1 Course Bundle | PDF Certificate | 24/7 Tutor Support, Lifetime Access | Money-Back Guarantee

Summary

Price
Save 22%
£19.50 inc VAT (was £25)
Offer ends 31 October 2026
Study method
Online, On Demand 
Course format
39 Videos (with subtitles and transcripts), 5 PDFs and 1 Quiz
Duration
5.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
5 students purchased this course

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Overview

★★★ 90% Positive Reviews from Learners! ★★★

Training Excellence – 4-in-1 Bundle Courses Included in This Programme

  1. Virtual Assistant Training

  2. Organisational Behaviour

  3. Business Communication Skills

  4. Document Management

Learning Features

  • Study 100% online, anytime

  • Mobile, laptop & tablet friendly

  • Professional audio narration for each module

Why This Virtual Assistant Programme Matters

Virtual Assistant Training is a career-focused course designed to develop the skills needed to provide professional administrative and business support remotely. It covers email management, scheduling, online communication, document organisation, customer support, time management, and digital office tools.

In the UK, over 5.7 million private sector businesses were recorded at the start of 2025, creating a large market for administrative and remote support services.

The course is important because many businesses now rely on remote support to save time, manage daily tasks, improve organisation, and provide better customer service. Virtual assistants can work with clients from different industries without being based in the same location.

This training can support career opportunities as a Virtual Assistant, Remote Administrative Assistant, Executive Assistant, Personal Assistant, Customer Support Assistant, or Freelance Business Support Specialist. It can also provide a strong foundation for learners who want to work independently, build a freelance career, or start their own virtual assistant business.

What You’ll Learn

  • Understand the Role of a Virtual Assistant: This course will give you a clear view of what virtual assistants do, the benefits of the role, and how to excel in a remote working environment.
  • Develop the Right Mindset: Learn the attitudes and approaches needed to succeed as a professional virtual assistant, including adaptability, resilience, and a client-first mindset.
  • Financial Planning for Your Business: Understand the costs of starting as a virtual assistant, including initial investments and potential earnings.
  • Set Up Your Workspace: Discover the essential tools and equipment for creating an efficient and comfortable home office.
  • Master Core Software Tools: Gain proficiency in Microsoft Word, Excel, PowerPoint, and their Google counterparts, enabling you to streamline administrative tasks and enhance productivity.
  • Video Conferencing Skills: Use Google Meet and Zoom effectively for client meetings, presentations, and remote communication.
  • Social Media and Email Marketing Management: Create and manage social media content, run successful email marketing campaigns, and design simple yet effective graphics.
  • Plan and Organise Travel: Acquire skills in travel management, including itinerary planning, booking accommodations, managing travel budgets, and handling last-minute changes.
  • Sharpen Time Management Skills: Master strategies to prioritise tasks, manage deadlines, and create a balanced work schedule.
  • Enhance Communication Skills: Improve both written and verbal communication to ensure clear and effective interactions with clients.

Why Take This Course?

  • Build core skills required in modern administrative and VA roles
  • Strengthen communication and organisational abilities
  • Learn employer-preferred tools and methods
  • Increase employability in business, admin, and remote work environments
  • Start or enhance a freelance virtual assistant career

Student Reviews

★★★ “Clear, practical modules that helped me start taking clients.” – Melissa A.
★★★ “Great structure and useful templates. Very professional.” – Ryan J.
★★★ “Perfect for beginners and career changers.” – Natalie P.

Why Choose Training Excellence?

  • Expert-designed content

  • Flexible learning — begin anytime

  • 14-day satisfaction guarantee

Enrol Today

Develop in-demand skills in virtual assistance, communication, organisation, and digital administration — and take the next step toward a confident and successful remote career.

Certificates

Curriculum

This course contains

Format: 39 Videos (with subtitles and transcripts), 5 PDFs and 1 Quiz

Duration: 5h and 47m

    • 1: Introduction 01:42
    • 2: What will you Do as a Virtual Assistant? 03:11
    • 3: Secure Your Certificate Early 01:00
    • 4: Common Questions About Being a Virtual Assistant 02:51
    • 5: What are the seven stages of the pipeline of becoming a personal assistant? 04:25
    • 6: The Benefits of Being a Virtual Assistant 07:15
    • 7: The Mindsets That Require 04:29

    • 8: Understanding Your Startup Budget 03:53
    • 9: Essential Equipment for Every Assistant 03:57

    • 10: Maximise Microsoft Word and Google Docs for Efficiency 07:10
    • 11: Boost Productivity with Microsoft Excel and Google Sheets 07:55
    • 12: Utilise PowerPoint & Google Slides for Effective Presentations 08:32
    • 13: Google Meet and Zoom for Virtual Communication 08:26

    • 14: Types of Email Marketing 02:49
    • 15: Basic Steps on Email Marketing 03:11
    • 16: Social Media Management 03:49
    • 17: Create Simple Graphics 03:21

    • 18: Introduction to Travel Management 02:46
    • 19: Itinerary Planning 05:22
    • 20: Book Flights and Accommodation 02:24
    • 21: How to Manage Travel Budgets? 02:01
    • 22: Handle Last-Minute Changes 02:34
    • 23: Tools and Apps for Travel Management 02:55

    • 24: Enhance Your Written and Verbal Communication 05:00
    • 25: Master Time Management for Greater Efficiency 03:53
    • 26: Cultivate Strong Organisational Skills 04:47
    • 27: Improve Your Attention to Detail 03:53
    • 28: Boost Your Problem-Solving Abilities 05:00
    • 29: Improve Your Multitasking Skills 05:21

    • 30: The Importance of Building Strong Relationships 03:50
    • 31: Develop Trust in Professional Relationships 03:35
    • 32: Maintain Clear and Precise Communication 05:44
    • 33: Navigate Challenging Situations and Conflicts 06:15
    • 34: Handle Sensitive Information with Care 05:41

    • 35: Key Strategies for Organising Meetings and Events 04:52
    • 36: Essential Questions to Ask When Booking a Venue 05:29
    • 37: Take Effective Meeting Minutes 10:50

    • 38: Practice Self-Care for Optimal Performance 06:27
    • 39: Identify and Manage Stress in High-Pressure Situations 04:50
    • 40: Balance Between Personal and Professional Life 03:59
    • 41: Congratulations on Course Completion 01:00

    • 42: Self Assessment 03:00

    • 43: Organisational Behaviour 1:05:00

    • 44: Business Communication Skills 27:00

    • 45: Document Management 1:05:00

Description

Course 1 :Virtual Assistant Training

Section 1: Foundations of Your Virtual Assistant Role

  • What will you Do as a Virtual Assistant? ( New Module)
  • Common Questions About Being a Virtual Assistant ( New)
  • What are the seven stages of the pipeline of becoming a personal assistant?
  • The Benefits of Being a Virtual Assistant (new)
  • The Mindsets That Require

Section 2: Setting Yourself Up for Success

  • Understanding Your Startup Budget
  • Essential Equipment for Every Assistant

Section 3: Key Tools for Efficient Workflow

  • Maximise Microsoft Word and Google Docs for Efficiency
  • Boost Productivity with Microsoft Excel and Google Sheets
  • Utilise PowerPoint & Google Slides for Effective Presentations
  • Google Meet and Zoom for Virtual Communication

Section 4: Managing Online Presence and Communication

  • Types of Email Marketing
  • Basic Steps on Email Marketing
  • Social Media Management
  • Create Simple Graphics

Section 5: Managing Travel and Appointments

  • Introduction to Travel Management
  • Itinerary Planning
  • Book Flights and Accommodation
  • How to Manage Travel Budgets?
  • Handle Last-Minute Changes
  • Tools and Apps for Travel Management

(Travel_Management_Tools_User_Manual.pdf)

Section 6: Building Core Skills for Career Growth

  • Enhance Your Written and Verbal Communication
  • Master Time Management for Greater Efficiency
  • Cultivate Strong Organisational Skills
  • Improve Your Attention to Detail
  • Boost Your Problem-Solving Abilities
  • Improve Your Multitasking Skill

Section 7: Develop Strong Professional Connections

  • The Importance of Building Strong Relationships
  • Develop Trust in Professional Relationships
  • Maintain Clear and Precise Communication
  • Navigate Challenging Situations and Conflicts
  • Handle Sensitive Information with Care

Section 8: Professional Meeting and Event Planning

  • Key Strategies for Organising Meetings and Events
  • Essential Questions to Ask When Booking a Venue
  • Take Effective Meeting Minutes

Section 9: Work-Life Balance and Stress Relief

  • Practice Self-Care for Optimal Performance
  • Identify and Manage Stress in High-Pressure Situations
  • Balance Between Personal and Professional Life

Course 2 :Organisational Behaviour

Course 3 :Business Communication Skills

Course 4 :Document Management

Who is this course for?

This course is ideal for:

  • Individuals who want to start a career as a Virtual Assistant

  • Beginners looking to enter the remote work or freelance industry

  • Administrative professionals who want to upgrade their digital skills

  • Jobseekers aiming for flexible, work-from-home roles

  • Entrepreneurs and small business owners needing administration and organisation skills

  • Customer service staff transitioning into business support roles

  • Freelancers who want to offer VA, admin, or client support services

  • Anyone who wants to improve their communication, organisation, and digital productivity

Requirements

There is no prerequisite for this. Don’t worry—we will teach you everything step by step.

Career path

Job Options in the UK for This Course:

  • Administrative Assistant

  • Executive Assistant

  • Personal Assistant (PA)

  • Office Administrator

  • Remote Office Support

  • Business Support Assistant

  • Customer Support Assistant

  • Operations Assistant

  • Data Entry Assistant

  • Document Controller

  • Receptionist

  • Scheduling Assistant

  • Client Support Administrator

  • Freelance VA / Online Service Provider

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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