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Intermediate IT support courses

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  • ITIL® Foundation Certification

    Learning People
    Enrol now for Cyber Monday offers - discounted tuition fees - extended learning license + a FREE career booster course*
    • 85 enquiries
    • Online
    • 12 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...alignment of IT and business strategy. ITIL is one of the highest paying certifications in IT There are worldwide job opportunities for an ITIL certified candidate, with salaries starting from £32,000. What you'll learn: Overview of the ITIL® Service Lifecycle ITIL® Service Strategy …
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  • ITIL Practitioner (Virtual Class)

    Training Deals
    Virtual classroom course - study at home + all exams included
    • 10 enquiries
    • Online
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...by The Knowledge Academy ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved. IT professionals, IT service experts, Technical IT specialists, Helpdesk professionals You must hold an ITIL® Foundation certificate to take this course. …
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  • ITIL® Service Lifecycle - Service Strategy

    Training Deals
    Online course including exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...In 1989-96, the number of books in ITIL v1 grew to over 30. In the early 00s, ITIL v2 merged the books into nine “sets” that grouped related process guidelines to work alongside the different aspects of IT management, IT applications and IT services. It was updated in 2007 and then …
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  • ITIL® Service Lifecycle - Service Operation

    Training Deals
    Online course including exam
    • 13 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    ...In 1989-96, the number of books in ITIL v1 grew to over 30. In the early 00s, ITIL v2 merged the books into nine “sets” that grouped related process guidelines to work alongside the different aspects of IT management, IT applications and IT services. It was updated in 2007 and then …
    Enquire for pricing

  • ITIL Service Strategy

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    ...1989-96, the number of books in ITIL® v1 grew to over 30. In the early 00s, ITIL® v2 merged the books into nine “sets” that grouped related process guidelines to work alongside the different aspects of IT management, IT applications and IT services. It was updated in 2007 and then …
    Enquire for pricing

  • ITIL Service Operation Training

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    ...1989-96, the number of books in ITIL® v1 grew to over 30. In the early 00s, ITIL® v2 merged the books into nine “sets” that grouped related process guidelines to work alongside the different aspects of IT management, IT applications and IT services. It was updated in 2007 and then …
    Enquire for pricing

  • CompTIA IT Support Technician Job Programme

    IT Certify
    Fast track Job Programme into IT Support
    • 303 enquiries
    • Online
    • 140 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    ...Specialist IT Technician IT Support Engineer IT Support Analyst Network Administrator Network Technician Network Support Engineer Desktop Support Technician Service Desk Administrator Computer Support Administrator IT Support Technician Helpdesk Manager Senior IT Technician …
    £799

  • IT Support Technician

    IT Certify
    Start your IT Support career with our CompTIA award winning job programme
    • Online
    • 140 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...work-life balance that many other roles struggle to offer. Make an impact immediately with the IT Support IT Technician / 1st Line IT Support Programme offered by IT Certify: - Seven New to IT Support essential courses worth £1393 - Practical Experience with a Live Practise Lab worth …
    £799

  • ITIL® 4 Specialist: High-Velocity IT Certification Course

    One Education
    Accredited by PeopleCert | Official Exam Included | Take2 Re-sit Included | No Hidden Fees
    • 39 students
    • Online
    • 80 hours · Self-paced
    • Tutor support
    Great service
    In today’s fast-paced digital economy, organisations don’t just need IT that works—they need IT that moves at the speed of business. The ITIL® 4 Specialist: High-velocity IT (HVIT) Certification Course prepares you to operate in high-speed, high-impact environments where …
    £1,055

  • IT Support Technician Training

    Kingston Open College
    CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...dashboards. Finally, it aligns IT support with ITIL, enterprise architecture, remote work, AI, and predictive analytics. Aspiring IT support technicians Service desk staff Helpdesk personnel Career changers entering IT Junior IT team members Business staff supporting internal systems You …
    £15

  • Accredited ITIL®4 Managing Professional (ITIL® MP) with exams

    Hudson
    Includes official ITIL exams x 5, video based course material, practice tests, Foundation and Practitioner level
    • Online
    • 76 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    ...practicing IT in a new paradigm known as IT Service Management (ITSM). In the ITSM paradigm, the IT organization is viewed as its own entity and the business unit is the customer. To satisfy its customers, the IT organization provides services that are supported by IT assets and capabilities …
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  • IT Technican : IT Technician Course

    IT Certify
    IT Support Technician Job Programme
    • Online
    • 140 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...pass with IT Certify: 1st and 2nd Line Support Technician Computer Support Specialist IT Technician IT Support Engineer IT Support Analyst Network Administrator Network Technician Network Support Engineer Desktop Support Technician Service Desk Administrator Computer Support Administrator …
    £799

  • ITIL Service Capability - Service Offerings & Agreements

    Training Deals
    Online Course + Exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...ATO of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved. Who should attend this ITIL Training Course? The course will benefit anybody who wishes to gain knowledge of or apply SOA practices, including IT Professionals, Business Managers, Business …
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  • IT Security Job Guarantee Programme

    IT Career Switch Ltd
    Guaranteed job in IT or 100% of your course fees back
    • 582 enquiries
    • Online
    • 275 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    ...opportunities to progress within the sector and move up the IT ladder. As an industry IT is not only financially rewarding but enjoyable, many of our students who have gained a role from this wonderful opportunity have a real passion for IT and enjoy what they do on a day-to-day basis. FAQ How …
    £1,499

  • ITIL® 4: Strategist Direct, Plan, and Improve

    Career Smarter
    ITIL® 4: Strategist Direct, Plan, and Improve Practical Skills to Create a 'Learning and Improving' IT Organization
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    ...000) IT Support Technician Service Desk Analyst Junior IT Administrator Mid-Level (£45,000 - £70,000) IT Service Manager Problem Manager IT Process Analyst IT Project Manager Operations Manager Senior-Level (£80,000 - £120,000) Senior IT Manager Head of IT / IT …
    £695

  • ITIL® 5 Foundation Training

    Acudemy
    Accredited Course | Online course include exams | 0% Interest Free Plan
    • Online
    • 3 days · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    ...exam from home or the office) Prerequisites: None (a basic understanding of IT is helpful but not required) The ITIL 5 Foundation course is suitable for: IT professionals Service desk analysts IT support technicians Service delivery managers Project managers Business analysts Digital …
    Save 41%
    £700 £1,199

  • ITIL® 4: Specialist Drive Stakeholder Value

    Career Smarter
    ITIL® 4 Specialist: Drive Stakeholder Value module Building Relationships between Service Providers and Stakeholders
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    ...Customer-Facing IT Roles: Service Desk Managers IT Support Leads Customer Success Managers User Experience (UX) Designers involved in IT services These roles benefit from learning how to engage users and customers effectively throughout their interactions with IT services. Relationship …
    £695

  • CISSP and ITIL Foundation & Practitioner Bundle

    Training Deals
    Improve your IT knowledge with this bundle of two online courses + exams
    • 17 enquiries
    • Online
    • 90 days · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    This bundle contains CISSP and ITIL® Foundation & Practitioner. No exams included. The CISSP IT security Online Training Course has been developed to give you a comprehensive understanding of IT Network and Security as it looks into all 8 CISSP domains. Delegates …
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  • IT Support : IT Support Bundle

    IT Certify
    IT Support Technician Bundle| 3 CompTIA IT Support courses with 3 CompTIA exams included
    • 40 enquiries
    • Online
    • 80 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...pass with IT Certify 1st and 2nd Line Support Technician Computer Support Specialist IT Technician IT Engineer IT Support Engineer IT Support Analyst Network Administrator Network Technician Network Engineer Network Support Engineer Network Support Analyst Desktop Support Technician …
    £699

  • IT Service Management Fundamentals Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...This IT Service Manager course can support progression into IT service support roles, service coordination, IT operations teams, junior IT management pathways, or further academic study related to IT service management and operations. Lecture 1: Introduction to IT Service Management …
    Save 24%
    £15 £19.99

  • IT Course : Cyber Security

    IT Certify
    IT Job ready Cyber Security programme | 7 CompTIA Courses | Practical Experience | Both CompTIA A+ Exams | New CV Build
    • 14 enquiries
    • Online
    • 160 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...used by ethical hackers. IT Security Anyone with an interest in a career in Cyber Security IT Security No age limits and no experience needed to study IT. Some jobs you can move on after completing IT course: Year 1 - IT Technician / 1st Line Support Role and entry level cyber …
    £899

  • ITIL® 4 Specialist: Create, Deliver, and Support Certification - Official Exam Included

    One Education
    Accredited by PeopleCert | Official Exam Included | Take2 Re-sit Included | No Hidden Fees
    • 38 students
    • Online
    • 80 hours · Self-paced
    • Tutor support
    Great service
    ...where IT services play a key operational role. It supports structured professional development in service management environments but does not guarantee employment or career progression. IT service management professionals Service delivery and support teams IT operations professionals …
    £1,055

  • IT Service Management Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...successfully finish the course. This IT Service Manager course can support progression into IT service support roles, service desk coordination, IT operations teams, junior IT management pathways, or further academic study related to IT service management and operations. Lecture 8: …
    £15

  • IT Certification Training Bundle

    Career Smarter
    One year of unlimited access to a complete IT training library — on-demand courses across CompTIA, Cisco, Microsoft.
    • Online
    • Self-paced
    • Professional certification
    Great service
    ...analyst. ITIL & project management — the service-delivery and people-facing side of IT. Where it can lead IT underpins almost every industry, and recognised certifications can matter as much as a degree. The library supports progression towards roles such as IT support technician …
    £1,495

  • IT Course | New to IT | IT Beginners

    IT Certify
    New Complete IT Support Technician Job Programme for New to IT students
    • 30 enquiries
    • Online
    • 140 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...Configuring Windows Devices Windows 10 Information Technology Infrastructure Library (ITIL Foundations) Step 1 Complete each IT course and pass our internal IT Mock Tests Step 2 Complete the Practise Lab for your IT Practical Experience Step 3 Begin your IT CV consultation with us so that we …
    £449
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FAQs

Reed Courses advertises a large variety of IT support courses which are delivered by a range of learning providers. The IT support courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a IT support course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for IT support courses, you might also be interested in IT, Service helpdesk & technical support and App development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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