Human Resources & Workplace Administration Programme
Skill Arts
5 Courses | Strengthen HR Management, Administration & Employee Relations Skills | Instant Access
Summary
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Overview
Certificates
Reed Courses Certificate of Completion
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Reed Courses Certificate of Completion
Digital certificate
- Show recruiters you've mastered in-demand skills
- Boost your CV and job applications instantly
- Share on LinkedIn to stand out from other candidates
- Transcript of completion included
Curriculum
This course contains
Format: 77 Videos (with subtitles and transcripts) and 5 PDFs
Duration: 3h and 14m
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Workplace Administration for HR Professionals 41:59
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Advanced Employee Recognition Strategies for HR 27:44
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Mitigating Workplace Violence: Training, Policy, and Liability 39:45
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Emotional Intelligence, Mindfulness and Empathy : Online Training 37:27
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Accredited Appreciative Inquiry Training : Positive Thinking in the workplace 46:31
Description
Effective business environments depend on clear procedures, organised documentation, responsible communication channels, and reliable workforce support systems. This programme introduces learners to practical administration processes used across commercial settings, alongside strategies connected with employee relations, behavioural awareness, and workplace culture management.
Participants will explore methods used to maintain efficient operational flow while supporting professional standards throughout an organisation. Topics include staff recognition planning, incident response preparation, emotional awareness in professional communication, and positive engagement practices that contribute to healthier organisational behaviour.
The training also examines workplace expectations surrounding accountability, policy awareness, internal coordination, and duty of care responsibilities. Learners will become familiar with techniques used to improve collaboration between departments while supporting day-to-day business continuity.
By combining organisational support principles with people-focused workplace strategies, this programme offers valuable insight into Administration responsibilities across modern office environments. The knowledge gained can support progression into operational support positions, personnel coordination duties, and wider business support functions.
Course Breakdown Workplace Administration for HR Professionals
This module explores the practical responsibilities involved in maintaining organised office environments and supporting internal workplace structure. Learners will examine scheduling practices, records handling, professional correspondence methods, and internal coordination activities that contribute to smooth organisational functioning. Attention is also given to maintaining consistency across daily business support tasks.
Advanced Employee Recognition Strategies for HR
Recognition plays an important role in workplace morale and staff retention. This section introduces appreciation frameworks that encourage participation, motivation, and positive contribution within professional teams. Learners will explore methods for acknowledging achievement, encouraging engagement, and supporting productive organisational culture through meaningful staff interaction.
Mitigating Workplace Violence: Training, Policy, and Liability
Managing difficult situations requires careful preparation and responsible procedures. This module focuses on behavioural warning signs, preventative measures, reporting pathways, and organisational responsibilities relating to inappropriate conduct in professional environments. Learners will review incident response planning and methods used to support safer working conditions.
Emotional Intelligence, Mindfulness and Empathy: Online Training
Professional environments often require calm communication and emotional awareness during challenging interactions. This section examines self-regulation techniques, attentive listening habits, reflective thinking practices, and relationship-focused communication methods that contribute to stronger professional conduct. Learners will also explore approaches that encourage mental resilience and respectful interaction.
Appreciative Inquiry Training: Positive Thinking in the Workplace
Positive organisational behaviour can influence productivity, morale, and professional collaboration. This module introduces constructive questioning techniques and solution-focused workplace approaches designed to encourage participation and forward-thinking discussion. Learners will explore how encouraging strengths-based dialogue can improve engagement across teams and departments.
Requirements
- There are no formal entry requirements for this programme.
Career path
- HR Administrator — £24,000–£32,000 per annum
- Office Administrator — £22,000–£28,000 per annum
- Team Leader / Supervisor — £26,000–£38,000 per annum
- Project Coordinator — £28,000–£40,000 per annum
- Operations Manager — £35,000–£55,000 per annum
- Customer Service Advisor — £21,000–£27,000 per annum
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
