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Featured Intermediate Retail training courses

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  • Customer Service Skills | One day live online training

    Mark Baglow Training Limited
    Live online small group interactive course with detailed notes and materials. Private & in-person courses available.
    • Online
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Great customer service is about far more than being polite – it’s about professionalism, empathy, clear communication, and taking ownership of the customer experience. This Customer Service Skills course is designed to help you deliver confident, consistent, and professional serv …
    £300

  • Customer Service Skills| In-house team training

    Mark Baglow Training Limited
    Turn Customer Service into Customer Delight. In-house group training tailored to your organisation.
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Customer service plays a critical role in customer satisfaction, loyalty, and organisational reputation. This Customer Service Skills course helps teams deliver confident, consistent, and professional service – even in challenging situations. Participants develop strong communica …
    Enquire for pricing

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 202 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2026] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 22%
    £15 £19.25

  • Retail Management: Store Operations, Sales and Customer Service

    Apex Learning
    Updated: August 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Trending
    ►►►Retail Management: Store Operations, Sales and Customer Service Admission Gifts â—„â—„â—„ ★★ FREE PDF Certificate | PDF Transcripts | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter★★ Retail success is built on more than products; it depends on smooth operations, …
    £15

  • Retail Management, Merchandising & Product Management - CPD Certified

    NextGen Learning
    Level 3 QLS Endorsed Diploma + CPD Certified + 13 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 77 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Trending
    Advance your career in retail management with our comprehensive Retail Management, Merchandising & Product Management course. Covering everything from customer service and sales techniques to visual merchandising and management skills, this Retail Management, Merchandising &a …
    Save 21%
    £15 £19

  • Level 3 Certificate in Visual Merchandising and Store Design Training - CPD Accredited

    EduXpress
    Updated Topics: September 2026| 14 in Demand CPD Accredited Topics | Free PDF Certificate & Assessment| Lifetime Access
    • Online
    • 4.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Complete Visual Merchandising and Store Design Training for Aspiring Merchandisers with Double Certification from Reed and Edu Xpress Ltd! ***What’s New?*** Latest Update (September 2026) 3 New Modules Just Added Free Digital Student ID Card Free MCQ-Based Assessment with Unli …
    Save 24%
    £15 £19.99

  • Retail Management: Retail Buying and Visual Merchandising

    Thames College
    Updated 2026 | CPD Accredited Course | Free PDF Certificate | Instant Certificate After Completion
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Retail is one of the UK’s largest private sector employers, accounting for more than 3 million jobs and contributing over £400 billion annually to the economy. With constant shifts in technology, consumer trends, and business models, the retail sector is more dynamic than ev …
    £15

  • Communication and Interpersonal Skills for Retail Customer Service - CPD Certified

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Communication and Interpersonal Skills for Retail Customer Service Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Effective communica …
    £15

  • Retail Store Manager Training with Sales & Business Development

    Online Training Academy
    03 Courses bundle | Lifetime Access | No Hidden Fees
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2026 Do you want to grow in retail, sales, and business? This bundle gives you the right training to build your skills. Learn how to run a retail store, improve sales, and grow customer relationships. With simple lessons, this course helps you become confident in sales an …
    Save 28%
    £15 £21

  • Conflict Resolution for Retail Customer Service - CPD Certified

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Conflict Resolution for Retail Customer Service Admission Giftsâ—„â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Great customer service isn’t just abou …
    £15

  • Communication and Interpersonal Skills for Retail Customer Service - CPD Certified

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Communication and Interpersonal Skills for Retail Customer Service Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Effective communica …
    £15

  • Problem Solving Skills for Retail Customer Service

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills for Retail Customer Service Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Handling dissatisfied customers ef …
    £15

  • Office Management, Business Administration & Retail Customer Service - Level 4 Training

    NextGen Learning
    3 Courses Bundle (30 Topics!) | Level 4 QLS Endorsed Training + CPD Certified | FREE PDF Certificate | Lifetime Access
    • 968 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ***Unbeatable Offer – Available Only Today!*** Here’s What’s New: ➥ Updated on: February 2026 ➥ Bundle of 3 Courses! ➥4 New Topics Added Imagine stepping into the bustling world of Office Management , where every day presents a new challenge and a fresh opportunity to succeed. …
    Save 48%
    £15 £29

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 202 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2026] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 22%
    £15 £19.25

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    7 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 31 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    **What's New?** ➥ Latest Update (September 2026) ➥ 16 Topics Added ➥ 07 Course Bundle ➥ Budget-friendly ➥ Free MCQ Based Assessment with Unlimited Retake Exam Customer service is a vital aspect of any successful business, and the demand for skilled workers continues to rise. In t …
    Save 23%
    £15 £19.50

  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 233 students
    • Online
    • 3.9 hours · Self-paced
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    **What's New?** ➥ Latest Update (September 2026) ➥ 25 Topics Added ➥ 11 Course Bundle ➥ Budget-friendly ➥ Free MCQ Based Assessment with Unlimited Retake Exam Numerous businesses struggle to stay afloat in the global market, even with great products. The critical difference often …
    Save 23%
    £15 £19.50

  • Phone Call Etiquette

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Phone Call Etiquette Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Mastering professional phone communication is vital in UK retail …
    £15

  • Food Hygiene and Safety Certificate Level 1, 2 & 3 for Catering with HACCP & Food Allergen

    Royal Open College
    12 Course in 1 Bundle (160+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 206 students
    • Online
    • 5.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    **What's New?** ➥ Latest Update (September 2026) ➥ 8 Topics Added ➥ 12 Course Bundle ➥ Free MCQ Based Assessment with Unlimited Retake Exam Food hygiene is the backbone of the UK’s thriving food industry, which contributes over £25 billion annually. With more than 40,000 lic …
    Save 61%
    £15 £39

  • Customer Experience Management – Job Ready Training & Career Support

    High Skills Training
    *Complete 15 Courses in One Bundle* | PDF Certificate | Lifetime Access | Expert Help | 14-Day Money-Back Promise
    • Online
    • 11.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    Last Update: January 2026 Customer Experience Management – Job Ready Training & Career Support CPD-Certified | Delivered by HighSkills Training | 100% Online | Self-Paced Learning The Customer Experience Management – Job Ready Training & Career Support course is designe …
    £25

  • Retail Management: Store Operations, Sales and Customer Service

    Apex Learning
    Updated: August 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Trending
    ►►►Retail Management: Store Operations, Sales and Customer Service Admission Gifts â—„â—„â—„ ★★ FREE PDF Certificate | PDF Transcripts | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter★★ Retail success is built on more than products; it depends on smooth operations, …
    £15

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Level 1 Training in an Introduction to Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ★ Free PDF and Hardcopy Certificates | Industry-Recognised Credential | Assessment | Unlimited Retake Exam | Tutor Support | Instant Access ★ With customer service skills in high demand across the UK, this training opens doors to a wide range of opportunities. Entry-level custome …
    Save 45%
    £59 £109

  • Conflict Resolution for Customer Service Advisor - CPD Certified

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Conflict Resolution for Customer Service Advisor Admission Giftsâ—„â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Difficult customers do not damage se …
    Save 24%
    £15 £19.99

  • Problem Solving Skills & Conflict Resolution for Customer Service Advisor

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills & Conflict Resolution for Customer Service Advisor Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Custome …
    £15

  • Level 1–3 Food Hygiene & Safety for Catering with HACCP, Allergen & Hospitality Management

    Royal Open College
    5 Courses Bundle (80+ Trending Topics) + Free Certificate | CPD Certified | Assessment | Lifetime Access
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 1, 2 & 3 Food Hygiene & Safety for Catering with HACCP, Allergen & Hospitality Management The UK catering sector employs over 2 million people, making food safety knowledge a top priority. The Level 1, 2 & 3 Food Hygiene & Safety for Catering with HACCP …
    Save 23%
    £15 £19.50

  • Problem Solving Skills for Retail Customer Service

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills for Retail Customer Service Admission Gifts â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Handling dissatisfied customers ef …
    £15

  • Food Hygiene and Safety Level 3

    Royal Open College
    11 Course in 1 Bundle (120+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Food Hygiene and Safety Take Command of Food Safety - From the Kitchen to the Boardroom Food safety isn't just a legal obligation — it's the foundation of every successful food business. A single hygiene failure can result in illness outbreaks, regulatory shutdowns, and irreparab …
    Save 3%
    £15 £15.50

  • Customer Relationship Management (CRM), KYC and Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ✓ 4-in-1 Course Package: Main course + 3 bonus courses FREE ✓ 4 FREE PDF Certificates: Download instantly ✓ 4 FREE PDF Transcripts: Available instantly ✓ 4 FREE Hard Copy Certificates: Delivered to your door ✓ FREE eBooks: Downloadable resources included ✓ FREE Audio Summary: Lea …
    £209

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged Certificate
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 20 Customer Service Executive Core Training 20 Complete Career Support Cour …
    £499

  • Customer Service Diploma Level 3 With Complete Career Guide 2026

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    [Updated 2026] Ready to elevate your customer service skills to the next level and carve out a successful career path? Introducing our Customer Service Diploma Level 3 with Complete Career Guide—an all-encompassing program designed to equip you with the expertise and knowledge n …
    £45

  • Warehouse Management in Supply Chain Management & Import/Export - CPD Accredited

    Royal Open College
    4 Course Bundle (60+ Trending Topics)+ Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ***What's New?*** ➥ Latest Update (September 2026) ➥ 9 Topics Added ➥ 3 FREE Courses Added ➥ Free MCQ Based Assessment with Unlimited Retake Exam The UK warehousing and logistics sector, employing over 1.7 million people, is rapidly growing. This Warehouse Management in Supply C …
    £15.50
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FAQs

Reed Courses advertises a large variety of Retail courses which are delivered by a range of learning providers. The Retail courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Retail course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Retail courses, you might also be interested in Merchandising, Buying and Retail management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Retail courses, Reed Courses also has plenty of paid for online Retail courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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