Emotional Intelligence Development Programme

Psysoft

• Emotional Intelligence Development Programme Information Sheet - download

Emotional intelligence is increasingly recognised as a key factor in workplace success. It influences how we manage emotions, build relationships, communicate with others, make decisions, and respond to pressure and change. This practical development programme is designed to help you strengthen these skills through a combination of assessment, personalised feedback, live training, and ongoing development support.

Course Content - What You Will Learn

Stage 1: EQ-i 2.0 Assessment

Your learning journey begins with the EQ-i 2.0, one of the world's most widely used emotional intelligence assessments. The assessment provides detailed insight into your emotional intelligence across five key areas:

• Self-Perception
• Self-Expression
• Interpersonal Skills
• Decision Making
• Stress Management

The results help you understand your strengths and identify opportunities for development, creating a personalised foundation for the rest of the programme.

Stage 2: 1-1 Feedback Session

Once your assessment is complete, you will receive a confidential one-to-one feedback session with an experienced consultant.

During this session, you will:

• Gain a deeper understanding of your results
• Explore your strengths and development areas
• Identify practical priorities for growth
• Prepare for the live workshop

This personalised approach ensures that your learning is relevant to your own goals and workplace challenges.

Stage 3: Live Online Workshop

The interactive workshop builds on the insight gained from your assessment and feedback session, helping you translate self-awareness into practical action.

Topics include:

• Why emotional intelligence matters
• Understanding and applying your results
• Managing emotions effectively
• Using emotional intelligence in the workplace
• Creating a personal development plan

This half-day workshop combines facilitator input, practical exercises, discussion, and reflection activities to help you apply your learning immediately.

Stage 4: Development Resources

Following the programme, you will receive access to the EQ Extra development series, which includes a collection of bite-sized emotional intelligence videos and accompanying development plans.

These resources provide practical strategies and ongoing support to help you continue developing your emotional intelligence over time, allowing you to revisit the key topics that are most relevant to you.

What You Will Gain

By completing this programme, you will:

• Increase your self-awareness and emotional insight
• Improve your communication and relationship-building skills
• Strengthen your ability to manage pressure and setbacks
• Make more effective decisions
• Develop practical strategies for improving workplace performance
• Create a personalised action plan for continued growth

You will also receive a digital certificate of completion to recognise your achievement.

Why Learn with Psysoft?

Psysoft has been helping organisations and professionals develop emotional intelligence since 2009. Our programmes are designed and delivered by accredited EQ-i 2.0 & EQ 360 Master Trainers who combine occupational psychology expertise with extensive practical experience. Rather than focusing solely on theory, we help participants understand how emotional intelligence can be applied to real workplace situations and challenges.

This programme is ideal for any professional looking to develop their emotional intelligence in the workplace.

There are no formal entry requirements for this course and no previous knowledge of emotional intelligence is required.