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Intermediate Customer service courses

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  • Reed's Choice

    Coding and Programmer Job Guarantee Programme

    ITonlinelearning
    Includes Recruitment Support, CV Review and LinkedIn rewrite
    • 554 enquiries
    • Online
    • 80 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Imagine yourself as a skilled programmer: someone who can build smart solutions that move technology forward and shape the digital world around us. As a programmer, you’ll learn a wide mix of skills to create software, design step-by-step solutions (algorithms), and tackle challe …
    Save 10%
    £1,795 £1,995

  • Advanced Certificate in CNC (Computer Numerical Control) Programming - CPD Certified

    EduXpress
    CPD Accredited | 15 Trending Topics in 1 | Free PDF Certificate & Assessment | Tutor Support | Lifetime Access
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ★ CPD-Certified Online Course | Free Student ID Card | 24/7 Tutor Support | Lifetime Access | Instant Access ★ Certificate & Student Benefits ✓ Free PDF Certificate: Claim your certificate after successfully completing the course. ✓ Free PDF Transcript: Available upon succe …
    £109

  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 242 students
    • Online
    • 3.9 hours · Self-paced
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Principles of Customer Service (RQF) Level 2 Certificate …
    Save 23%
    £15 £19.50

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 216 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Identifying and Addressing Customer Needs Module 05: Generating Return Business Module 06: In-Person Customer Service Module 07: Giving Customer Service over the Phone Module 08: Providing Electronic Customer Service Module 09: Recovering Difficult Customers Module 10: Understanding …
    Save 22%
    £15 £19.25

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 434 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Trending
    ...skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training . Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Relationship Management) essential …
    Save 28%
    £15 £21

  • Level 2 Certificate in Customer Service with Complete Career Guide 2026

    Royal Open College
    18 Video Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level …
    £109

  • Level 1 Training in an Introduction to Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level …
    Save 45%
    £59 £109

  • Level 1 Certificate in Customer Service with Complete Career Guide 2026

    Royal Open College
    11 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level …
    £109

  • Business Administration and Customer Service Course

    Learning Point
    2 Courses Bundle Free PDF Certificate *|* Instant Access * | 100% Pass Rate| No Hidden Fees | Lifetime Access
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 3: The Customer-Focused Organisation Module 4: Creating Customer Service Strategy Module 5: Training & Development for Effective Customer Service Module 6: Building Strong Relationship With Customers Module 7: Communication in Customer Service Module 8: Handling Complaints Certificate …
    £15

  • Customer Relationship Manager - Customer service Training

    Online Training Academy
    CPD approved | Lifetime Access | Instant Access | 10 CPD Points
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...involved in customer service strategy IT professionals implementing CRM systems Customer Relationship Manager CRM Analyst Customer Service Manager Sales Manager Marketing Coordinator CRM Consultant Customer Relationship Management {CRM} Training Evaluating and Reviewing CRM Programs Tool …
    £15

  • Retail Management: Store Operations, Sales and Customer Service

    Apex Learning
    Updated: October 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Trending
    ...throughout the program. The program has been designed to be clear and easy to understand Receive a free Student ID Card as part of the program (£10 applicable for international delivery). Enrol now in the Retail Management: Store Operations, Sales and Customer Service to advance …
    £15

  • Concierge: Customer Service and Hospitality

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...concierge service. The Concierge: Customer Service and Hospitality course is designed to equip individuals with the essential skills and knowledge needed to excel in the field of concierge services. This comprehensive Concierge: Customer Service and Hospitality program emphasises …
    £15

  • Customer Service Excellence Training Course

    Reed Business School
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Ensuring consistency in service across different platforms. Utilizing technology for efficient customer support. Crisis Management and Service Recovery: Developing strategies for managing customer service crises. Service recovery techniques to rebuild customer trust. Creating proactive …
    Enquire for pricing

  • Customer Service Advanced Training

    Online Training Academy
    CPD Certified ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Free Ebooks ] The Customer Service Advanced Course is an essential program in today's competitive world, providing comprehensive training in crucial customer service skills. Mastering customer service is vital as it directly impacts business success, customer retention, and satisfaction …
    £15

  • Customer Service in Hospitality

    METAVERSESKILLS
    Interactive Video Lessons | Free E-Certificate | Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...inquiries and complaints Module 3: Building a Customer-Centric Culture - Developing a customer-focused mindset - Training and motivating staff for exceptional service - Setting and measuring customer service standards Module 4: Frontline Service Excellence - Greeting and welcoming guests …
    £15

  • How to Become a Customer Service Advisor

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...practices of customer service effectively. Develop strong communication and problem-solving skills for customer interactions. Apply customer relationship management techniques in diverse service situations. Manage time efficiently while handling multiple customer service tasks. Implement …
    £15

  • Customer Service Level 2 Course

    School of Health Care
    Buy 1 and Get 3 Courses FREE! + PDF Certificates | Free MCQ Assessment | Lifetime Access | Expert Support
    • Online
    • 4.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course , customer retention, problem-solving …
    £15

  • Customer Service Advisor with Problem Solving Skills - CPD Certified

    Empower UK Employment Training
    Level 3 Training | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • 22 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...03 Customer Service: Module 04 Customer Service: Module 05 Customer Service: Module 06 Feedback Customer Service: Module 07 Customer Service: Module 08 Customer Service: Module 09 Customer Service: Module 01 Part 04 Customer Service: Module 01 Part 05 Customer Service: Module 01 Part …
    £15.50

  • Patient Customer Service

    Care Skills Centre
    10 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Challenging Customers Perspectives on Customer Service Among Various Medical Professionals Introduction to Client Services in Healthcare Different Aspects of Patient Customer Service Training for Effective Patient-Focused Customer Service Essential Skills for Customer Service in Healthcare …
    £19.99

  • Call Centre & Customer Service Training

    Online Training Academy
    Special Offer | Lifetime Access | 10 CPD Points
    • 21 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Call Centre & Customer Service. Moreover, this course is ideal for: Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone …
    Save 23%
    £15 £19.50

  • Customer Service Excellence and Retention Skills

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    Great service
    ...covers retail-focused customer service scenarios, providing insights into handling diverse customer interactions and promoting customer loyalty in both in-person and digital environments. Through this program, learners will gain expertise in customer service practices across different …
    £15.99

  • Business Administration with Customer Service & Compliance Management

    Skills Boost
    Special Offer | 3 Courses Bundle | Free 3 PDF Certificate | Money Back Guarantee | 24/7 Tutor Support | Lifetime Access
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...10 Customer Relationship Management Module 11 Stress Management at Work Module 12 Time Management at Work Module 1 An Overview of Customer Service Module 2 Strategies for Understanding Your Customers Module 3 The Customer-Focused Organisation Module 4 Creating Customer Service Strategy …
    £15

  • Customer Service Certificate Level 1,2 & 3 with Communication Skills & Conflict Management

    Learnera
    Updated On: October 2026 | CPD Certified | 30+ Trending Topics | Free Certificate | Tutor Support
    • New course!
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level …
    Save 3%
    £15 £15.49

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    7 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 32 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level …
    Save 23%
    £15 £19.50

  • Customer Service Training (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Training + Free PDF Certificate + Get Instant & Lifetime Access
    • 208 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...in Know Your Customer & Customer Due Diligence Level 3 Training for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Training in Customer Service (RQF) Level 2 NVQ …
    Save 28%
    £15 £21

  • Customer Service, KYC, CDD and CRM Fundamentals

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...progressively across customer service and customer management functions. The course begins with an introduction to customer service, exploring the role of customer service within organisations, service strategies, and essential communication skills that support positive customer experiences …
    £15

  • Customer Service Leadership and Operational Principles Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Strategic customer service management examines service strategy development, objective setting, key performance indicators, budgeting, resource allocation, and the use of technology to support customer service operations. Customer experience enhancement explores customer journey mapping …
    £15
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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