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CRM courses

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  • Level 2 & 3 Office Management + CRM and Business Analysis

    Skills Boost
    4 Courses Bundle | Special Offer | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate | Money Back Guarantee
    • Online
    • 6.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Understanding MOST Analysis Module 5 Understanding PESTEL Analysis Module 6 Understanding SWOT Analysis Module 7 Six Thinking Hats Module 8 Understanding Root Cause Analysis Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module …
    £15

  • CRM Administrator Training for Different Industries

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...aiming for CRM system careers. Employees managing customer data and processes. Professionals improving CRM project management skills CRM Administrator CRM Analyst Data Compliance Officer Systems Integration Specialist CRM Project Coordinator Customer Experience Manager CRM Administrator …
    Save 40%
    £15 £25

  • CRM and Customer Relationship Marketing

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...where CRM proficiency is a prerequisite for scaling growth initiatives across an enterprise. Review Request CRM and Customer Relationship Marketing Claim Your Certificate Review Request - 488863 (44) Module 1 Introduction to CRM and Customer Relationship Marketing Module 2 CRM Systems …
    £15.99

  • Technical Sales Engineering Fundamentals Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Professional Development and Ethics Assessment Lecture 3: Customer Relationship Management (CRM) Lecture 1: Introduction to Technical Sales Engineering Disclaimer Lecture 5: Technical Support and Service Lecture 2: Technical Product Knowledge Lecture 4: Sales Strategies and Techniques …
    £15

  • Customer Service Helpdesk & Technical Support

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • 74 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Service Helpdesk & Technical Support Course are: Service Helpdesk & Technical Support Technical Support Engineer IT Support Analyst Technical Support Consultant Customer Service Executive IT Service Desk Analyst Customer Service Helpdesk & Technical Support Module 01 Managing …
    £15

  • Business Management, Business Administration, Project Management & Business Analysis

    Study Hunt
    5 in 1 Bundle Course > Free MCQ Exam + Retakes | 14 Day Money Back Guarantee | Lifetime Access
    • Online
    • 7.1 hours · Self-paced
    • Certificate(s) included
    Great service
    ...04: Level 3 Business Analysis Business Analysis Fundamentals CATWOE, SWOT, MOST and PESTEL Analysis Root Cause Analysis Six Thinking Hats Course 05: Financial Analysis Financial Analysis Basics Understanding Financial Statements Fundamental and Technical Analysis Asset Evaluation Financial …
    £15

  • Service Helpdesk and Technical Support Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • 10 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Service Helpdesk and Technical Support Level 3 Training course is designed for learners who want to develop a structured understanding of how IT service desks and technical support functions operate within modern organisations. Technical support plays a critical role in …
    Save 21%
    £15 £19

  • Certificate in Bookkeeping with Financial Analysis & Tax Accounting - Level 1 & 2

    Training Edge
    *5 in 1 Bundle | Free 5 PDF Certificate Included | 14 Day Money Back Guarantee | Free Unlimited EXAM
    • Online
    • 7.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Clerk Accounts Receivable Clerk Assistant Financial Analyst 3: Understanding Financial Statements 2: How to Record Entries in Bookkeeping 7: Understanding Financial Statements 9: Technical Analysis 11: Horizontal vs. Vertical Analysis 34: Talent Management 36: Succession Planning 12: …
    £19

  • Business Development & Business Management Level 3 with Sales & Marketing

    Learnera
    8 Courses in 1 Bundle (100+ Topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Expert Tutor Support
    • 20 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...Consultant Client Relationship Manager Sales Operations Analyst Business Development Manager Operations Manager in Business Management Marketing Manager in Business Management Product Manager in Business Development Financial Analyst in Business Management Module 01: Introduction to B2B …
    Save 23%
    £15 £19.50

  • CIW: Data Analyst Certification

    Career Smarter
    CIW: Data Analyst Gather, Analyse and Interpreting Data
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Entry-Level (£23,000 - £30,000) Junior Data Analyst Graduate Data Analyst Mid-Level (£35,000 - £50,000) Data Analyst Senior Data Analyst Senior-Level (£50,000 - £70,000+) Analytics Manager Data Analytics Consultant Data Scientist …
    Save 33%
    £195 £295

  • Marketing Management with SEO, Social Media and Analytics

    Career Education
    Massive Savings !! PDF Certificate Included | Lifetime Access| Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ...SEO interacts with Social media efforts, and how Analytics drives informed decisions in Digital marketing. Topics include SEO audits, Social media marketing strategies, web traffic analysis, conversion tracking, and advanced Analytics techniques. Students will also learn how to integrate …
    Save 6%
    £15 £15.99

  • How To Deal With Angry Or Rude Customers

    Bright Beginners
    Boost Your Skills In No Time! Freebies (Digital Certificate & Student ID Card) | Exam Not Required | 24/7 Expert Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customers course: Module 01: What is Customer Relationship Management? Module 02: Understanding CRM & Its Classification Module 03: Perspective & Elements of CRM Strategy Module 04: CRM Data Analysis: Perspective, Methodology & Tools Module 05: CRM Database Types & Application …
    £15

  • Resilience and Adaptability in Leadership

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Advanced mastery of CRM systems to synchronize Marketing and support functions. Data-driven Marketing strategies that utilize CRM insights for better conversion. Enhanced standards for Customer service through systematic CRM tracking. Comprehensive understanding of how CRM integrates Marketing …
    £15.99

  • Sales and Marketing Coordinator Level 3

    Thames College
    Updated 2026 | CPD Accredited Course | Free PDF Certificate | Instant Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    ...traditional marketing strategies to deliver measurable results. With modules focusing on market research, CRM, and digital marketing, learners will not only acquire technical skills but also develop their ability to adapt to changing market conditions. The course emphasises the importance …
    £15

  • Financial Advisor Level 3, 4 & 5 with Financial Analysis + AML & KYC

    Training Edge
    5 in 1 Bundle | Free 5 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 7.8 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Ongoing Monitoring Tipping Off Record Keeping Course 04: Business Analysis An Overview of Business Analysis CATWOE Analysis MoSCoW Analysis MOST Analysis PESTEL Analysis SWOT Analysis Six Thinking Hats Root Cause Analysis Course 05: Business Management Basic Concepts of Business Management …
    £19

  • Customer Success Management Principles Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...modern business, and the metrics and KPIs used to measure success outcomes. Customer relationship management focuses on CRM systems, customer data management, privacy and compliance considerations, and how CRM tools support customer success activities. Customer segmentation and profiling …
    Save 21%
    £15 £19

  • Level 7 - Project Management with Agile Project Management & Six Sigma

    Training Edge
    5 Courses Bundle + Free 5 PDF Certificates | MCQ Assessment | Easy Refund Policy |Expert Tutor Support | No Hidden Fees
    • 171 students
    • Online
    • 12.4 hours · Self-paced
    • Certificate(s) included
    Great service
    Highly rated
    ...Financial Statements Financial Analysis - Module 3 Fundamental Analysis Financial Analysis - Module 4 Technical Analysis Financial Analysis - Module 5 Understanding Assets Financial Analysis - Module 6 Horizontal vs. Vertical Analysis Financial Analysis - Module 7 Techniques Used in …
    £19

  • Prompt Engineering for Customer Service

    AI Awareness
    Practical Prompt Engineering for Customer Service: Conversational Support, Specialised Applications, Visual Support
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...identification, document and receipt processing, and quality assurance through visual analysis CRM system integration, workflow automation, and chatbot or virtual assistant deployment Customer behaviour pattern analysis, A/B testing for prompt effectiveness, and predictive support Implementation …
    £75

  • QuickBooks Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...QuickBooks for Business Analysis Final Exam Disclaimer Customizing Reports Budgets and Forecasts Forecasting Cash Flow Advanced Analysis of Financial Statements Integrating QuickBooks with Third-Party Applications Managing Payroll and Human Resources Integrating with CRM Software Automating …
    £15

  • AI Automation for Small Businesses

    Airaax
    Automate marketing, sales, support and daily operations.
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...assistant, business operations coordinator, digital transformation assistant, marketing automation executive, CRM administrator, virtual assistant, business process analyst and no-code automation consultant. It can also help entrepreneurs improve their own operations. AI Automation …
    £15

  • Excel Formulas and Functions

    Frontier Education
    Free eCertificate | Limited time | Formula Masterclass | Tutor Support | 12 Video Lessons
    • 317 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...excel data management, excel accounting, excel financial analysis, excel charting and graphing, excel programming, excel time management, excel task management, excel financial modelling, excel customer relationship management (CRM) and almost anything that needs to be organised! Build …
    £15

  • Marketing Communications: Branding, PR and SEO

    Career Education
    4 Courses In The Price Of 1 | 5 FREE PDF Certificates | Free Transcripts Included | Lifetime Access | Tutor Support
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Campaign Management Module 5 Customer Relationship Management (CRM) and Customer Experience Module 6 Marketing Ethics, Compliance, and Responsibility Module 1 Overview to SEO Module 2 Researching Keywords Module 3 Optimising Individual Webpages Module 4 Technical Elements of Website SEO …
    Save 40%
    £15 £25

  • Business Management - Level 3

    Expert Tutor
    Free PDF Certificate | Instant Course Access | Free MCQ Exam & Unlimited Retake | Lifetime Access
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    ...safety with policies against bullying. Finally, it handles the legal and fair termination of employees. Module 3: Basics of Customer Relationship Management CRM is about keeping customers by understanding their needs. Identify needs through listening, then provide solutions. Service …
    £19

  • QuickBooks – Level 3 Training

    Learningidol
    Independent Online Learning • Updated 2026 Content • Transparent Pricing • Digital Certificate Included
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...traceability, cost control, and operational transparency. Reporting and financial analysis modules focus on advanced report customisation, budget preparation, forecasting methods, cash flow analysis, and financial statement interpretation. Emphasis is placed on analytical thinking …
    £15

  • E-commerce Management Course

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...£45,000 Customer Experience Analyst: Annual Salary: £30,000 - £50,000 Social Media Strategist: Annual Salary: £25,000 - £40,000 ECommerce Analyst: Annual Salary: £35,000 - £55,000 Module 10: E-commerce Analytics Module 4: Services, Brands, and Products …
    £15
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Analytics. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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