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  • Level 3 Emergency First Aid at Work (EFAW) with Health and Safety Training

    NextGen Learning
    12 Topics Included! | CPD Accredited + Free Reed PDF Certificate + Get Instant & Lifetime Access + 24/7 Tutor Support
    • 765 students
    • Online
    • 3.7 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated on: January 2026] ***Emergency First Aid at Work Training: Your Gateway to a Safer Workplace!*** What will you do if someone's life is endangered due to a working accident? Before calling the hospital, your primary duty will be to save lives by administering first aid. E …
    Save 28%
    £15 £21

  • Level 2 & 3 Certificate in Health and Social Care & Care Certificate + Nursing Training

    StudyHub
    100% Pass Rate | Free PDF & Hardcopy Certificate | Free Caregiving, Nursing & Mental Health First Aid Course
    • 1,009 students
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated: September 2026] ►►► Enrolment Gifts â—„â—„â—„ **FREE 6 PDF Certificates + FREE 6 PDF Transcripts + FREE 1 Hardcopy Certificate + FREE Exam + FREE Student ID + Lifetime Access + FREE Enrolment Letter ** In the UK, recent reports show a 15% rise in NHS and adult social care jo …
    Save 53%
    £15 £32

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 430 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    ...a Partnership with Your Boss Module 01: Overview of Customer Relationship Management (CRM) Module 02: Basics of CRM Module 03: CRM Strategies & Approaches Module 04: Interpreting Data within CRM Module 05: Understanding CRM Databases Module 06: Enhancing Customer Connections & …
    Save 28%
    £15 £21

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    7 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 32 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    ...courses: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer …
    Save 23%
    £15 £19.50

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    Learnera
    Updated On: October 2026 | CPD Certified | 30+ Trending Topics | Free Certificate | Tutor Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in …
    Save 3%
    £15 £15.50

  • Level 1 Training in an Introduction to Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer …
    Save 45%
    £59 £109

  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 235 students
    • Online
    • 3.9 hours · Self-paced
    • Tutor support
    Great service
    Highly rated
    ...courses: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer …
    Save 23%
    £15 £19.50

  • Level 3 Training in Health and Social Care Certificate and Nursing for Support Worker

    Learnera
    8 Courses in 1 Bundle (120+ Topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Expert Tutor Support
    • Online
    • 8.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ** 8 in 1 Bundle | Free Certificate | Instant Access | Self-paced | 14-day money-back guarantee! ** ## Last Updated On: October 2026 | 5 Trending Topics Included | CPD Accredited | Industry Standard Curriculum | Flexible Online Learning ## Did you know that over 1.5 million peopl …
    Save 3%
    £15 £15.50

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    School of Health Care
    Autumn Sale | 2 Travel Course Bundle | PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 185 students
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in …
    Save 21%
    £15 £19

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 211 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2026] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 22%
    £15 £19.25

  • Business Development & Business Management Level 3 with Sales & Marketing

    Learnera
    8 Courses in 1 Bundle (100+ Topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Expert Tutor Support
    • 16 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...Systems and Principles Level 3 Diploma in Customer Service (RQF) HND Business Level 2 Certificate - Business Administration (RQF) BA (Hons) Business Management GCSE Business Studies Level 1 Certificate in Business Administration (RQF) Master of Business Administration (MBA) Business Development …
    Save 23%
    £15 £19.50

  • Level 2 Certificate in Customer Service with Complete Career Guide 2026

    Royal Open College
    18 Video Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer …
    £109

  • Level 2 Certificate in Business Management

    Proedge Training
    Advanced Level | 14 Day Money Back Guarantee | Free PDF Certificate | Tutor Support | Lifetime Access | 24/7 Support
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Administration (RQF) Level 2 Certificate Business Administration Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma …
    £15

  • Level 3 Certificate in Health and Social Care +Care Certificate Standards (1 to 16) Course

    Learnera
    7 Courses in 1 Bundle (95+ Topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Expert Tutor Support
    • Online
    • 5.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ** 7 in 1 Bundle | Free Certificate | Instant Access | Self-paced | 14-day money-back guarantee! ** ## Last Updated On: October 2026 | 5 Trending Topics Included | CPD Accredited | Industry Standard Curriculum | Flexible Online Learning ## Did you know that over 1.5 million peo …
    Save 23%
    £15 £19.50

  • Zoho Training for Customer Service Advisor

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...insights. Implement CRM tools to enhance customer engagement and satisfaction. Support team operations by using CRM insights for decision-making. Completing this Zoho Training for Customer Service Advisor course opens pathways in customer service, sales support, and CRM administration …
    £15

  • Level 1 Certificate in Customer Service with Complete Career Guide 2026

    Royal Open College
    11 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer …
    £109

  • Level 2 & 3 Certificate in Customer Service with Communication & Conflict Management

    Training Express Ltd
    31 Topics Included! | Free PDF & Hardcopy Certificates | Updated 2026 | QLS Endorsed | Lifetime Access
    • 878 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Service course, learners will be able to: Customer Needs Analysis Boost Customer Excellence Understand the components of Customer Relationship Management (CRM) Learn High standard customer service Maintain Telephone etiquette Curriculum The curriculum of Customer Service Level 2 is: …
    Save 28%
    £15 £21

  • Level 5 Certificate in Recruitment Consultant - CPD Accredited

    Royal Open College
    3 Courses in 1 Bundle (50+ Trending Topics) + Free Certificate + Exam | Tutor Support | Lifetime Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Resourcing Level 3 Certificate in Principles of Recruitment Practice (RQF) CIPD HR practice HR and Marketing CIPD HR practice Human Resources Management Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) NCFE Level 3 Diploma in Skills for Business: Human Resources Certified …
    Save 23%
    £15 £19.50

  • Level 3 Certificate in the Principles of Business and Administration

    Royal Open College
    17 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • 18 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Entry-Level and Foundation Courses GCSE Business Studies Level 1 Certificate in Business Administration (RQF) Level 2 Qualifications Level 2 Certificate - Business Administration (RQF) Level 2 Certificate Business Administration Level 2 Certificate in Principles of Business Administration …
    Save 45%
    £59 £109

  • Level 1, 2 & 3 Certificate in Health and Social Care + Care Certificate Standards (1-16)

    Learnera
    9 Course Complete Package (120+ Trending Topics)+ Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ** 9 in 1 Bundle | Free Certificate | Instant Access | Self-paced | 14-day money-back guarantee! ** ## Last Updated On: October 2026 | 5 Trending Topics Included | CPD Accredited | Industry Standard Curriculum | Flexible Online Learning ## Did you know health and social care prof …
    Save 3%
    £15 £15.50

  • Customer Service Training (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Training + Free PDF Certificate + Get Instant & Lifetime Access
    • 208 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Customer Service (RQF) Level 3 Training in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Training for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in …
    Save 28%
    £15 £21

  • Level 4 Certificate in Business Administration - CPD Certified

    Royal Open College
    29 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Module 21: Event Management Module 26: Introduction to Customer Service Module 27: Understanding Customer Behaviour Module 28: CRM (Customer Relationship Management) Module 29: Handling Customer Complaints Module 22: Introduction to Agile Project Management Module 23: The Agile Manifesto …
    £209

  • Customer Service Level 2

    Online Training Academy
    CPD Certified | Free Certificate | Lifetime Access | No Hidden Fees | 10 CPD Points
    • 31 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Customer Service (RQF) This course is open to all. Customer Service course …
    Save 23%
    £15 £19.50

  • Level 2 & 3 Certificate in Customer Service + Communication Skills & Conflict Management

    Core Courses
    5 Courses | Free 5 PDF Certificate | Instant Access* Free MCQ Exam + Retakes| 24*7 Support | 14 Day Money Back Guarantee
    • Online
    • 11.8 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Feedback and Counselling Skills Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £100

  • Level 5 Extended Diploma in Tourism and Hospitality Management

    London School of Business and Research Limited
    Accredited by OTHM, UK |OfQual-UK-gov regulated | 100% Online | E-Library access | Comprehensive Support | No Exams
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    ...onto the Level 5 Extended Diploma in Tourism and Hospitality Management (240 Credits) qualification, learners must possess: Relevant NQF / QCF / RQF Level 3 diploma or equivalent recognised qualification OR Learner must be 18 years or older at the beginning of the course, OR Mature learners …
    £3,499

  • Leadership Management & Team Leader - Level 7 Advanced Training

    Learnera
    8 Courses in 1 Bundle (120+ Topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Expert Tutor Support
    • Online
    • 6.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Get The Ultimate Learning Opportunity From LEARNERA! ENROL NOW!! ## Last Updated On: October 2026 | 5 Trending Topics Included | CPD Accredited | Industry Standard Curriculum | Flexible Online Learning ## Did you know that organisations with strong leadership and engaged teams …
    £15.49

  • Level 2 Certificate in Principles of Business Administration with Career Guidance 2026

    Learnera
    24 Hour Flash Sale| 20 Courses Topics Bundle| Free (PDF & Hardcopy) Certificate + Transcript | Lifetime Access
    • Online
    • 5.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Behaviour Module 1 Fundamentals of Business Administration Module 07 Financial and Budgetary Management Module 09 Marketing and Customer Relationship Management Module 12 Strategic Planning and Decision Making Module 14 Corporate Finance and Financial Decision Making Module 06 Essentials …
    £109

  • Level 4 Certificate in Hospitality and Tourism Management with Complete Career Guide 2026

    Royal Open College
    09 Topics (150+ Video Lessons) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    £109

  • Customer Service Training with KYC & Email Writing

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access | Easy Refund
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customer Rapport for Exceptional Service Professional Greetings in Customer Service Understanding Customer Needs and Expectations Customer Relationship Management in Customer Service Creating a Customer-Focused Organisation The Benefits of a Customer-Centred Approach World-Class Customer …
    Save 21%
    £15 £19
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and Sales and Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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