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  • ITIL V4 Foundation- Official Exam Included

    Training Deals
    • 132 enquiries
    • Online
    • 5 days · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed by AXE …
    Enquire for pricing

  • ITIL® Foundation (Version 5) — Including Exam

    Career Smarter
    Get ITIL 5 Foundation Certified, Spread Over 3 Months With Klarna.
    • 92 enquiries
    • Online
    • 20 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    Highly rated
    ITIL® Foundation (Version 5) is an entry-level online course in IT Service Management (ITSM) that teaches how to deliver IT services effectively in an organisation. It's an industry-recognised certification perfect for beginners, with no prerequisites required. The course is deli …
    Save 14%
    £595 £695

  • Customer Service, KYC, CDD & CRM

    Kingston Open College
    CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...compliance and CRM systems. Therefore, it explains KYC, AML, and global regulatory frameworks. It covers CIP, CDD, KYB, beneficial ownership, and risk profiling. Furthermore, it strengthens sanctions screening, transaction monitoring, and regulatory reporting. It also develops CRM strategy …
    £15

  • Service Helpdesk and Technical Support Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Service Management (ITSM) Lecture 4: IT Security and Data Protection Lecture 6: Customer Relationship Management Lesson-1 Overview of IT Service Desk roles and responsibilities Lesson-2 Understanding the ITIL framework Lesson-3 Customer service skills for technical support professionals …
    Save 21%
    £15 £19
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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