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Intermediate CRM courses

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  • Coding and Programmer Job Guarantee Programme

    ITonlinelearning
    Includes Recruitment Support, CV Review and LinkedIn rewrite
    • 551 enquiries
    • Online
    • 80 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    Trending
    Imagine yourself as a skilled programmer: someone who can build smart solutions that move technology forward and shape the digital world around us. As a programmer, you’ll learn a wide mix of skills to create software, design step-by-step solutions (algorithms), and tackle challe …
    Save 10%
    £1,795 £1,995

  • Advanced Certificate in CNC (Computer Numerical Control) Programming - CPD Certified

    EduXpress
    CPD Accredited | 15 Trending Topics in 1 | Free PDF Certificate & Assessment | Tutor Support | Lifetime Access
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ★ CPD-Certified Online Course | Free Student ID Card | 24/7 Tutor Support | Lifetime Access | Instant Access ★ Certificate & Student Benefits ✓ Free PDF Certificate: Claim your certificate after successfully completing the course. ✓ Free PDF Transcript: Available upon succe …
    £109

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...scope of CRM (Customer Relationship Management). Explain the role of CRM (Customer Relationship Management) in strengthening customer loyalty. Identify the components and features of CRM (Customer Relationship Management). Evaluate how CRM (Customer Relationship Management) impacts …
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    £15 £19.99

  • CRM and Customer Relationship Marketing

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...enterprise. Review Request CRM and Customer Relationship Marketing Claim Your Certificate Review Request - 488863 (44) Module 1 Introduction to CRM and Customer Relationship Marketing Module 2 CRM Systems and Technology Module 3 Customer Data and Analytics Module 4 CRM Strategies and Implementation …
    £15.99

  • CRM: Customer Relationship Management - CPD Certified

    Wise Campus
    Autumn Sale | Free Reed Provided Certificate | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Introduction to CRM (Customer Relationship Management). The CRM explains CRM fundamentals. CRM (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM (Customer Relationship Management). Through the CRM (Customer …
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    £15 £19

  • Customer Relationship Management (CRM) Training

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...this Customer Relationship Management (CRM) Training course: CRM Administrator CRM Support Analyst CRM Data Coordinator Marketing Automation Executive Sales Operations Assistant Customer Success Coordinator CRM Project Coordinator Business Systems Support (CRM) E-commerce CRM Executive …
    £15

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...knowledge in CRM and its practices. Anyone interested in learning about customer relationship management. This Customer Relationship Management (CRM) course is open to everyone and has no formal entry criteria. After completing this Customer Relationship Management (CRM) course, you …
    Save 39%
    £15 £24.99

  • Customer Relationships Management - CRM

    Training Express Ltd
    CPD Certified | Free HARDCOPY & PDF Certificate + Free PR, Negotiation Skills Courses
    • 34 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Management - CRM Course are: CRM Manager CRM Consultant CRM Specialist CRM Analyst Customer Relationships Management Module 01 Introduction to Customer Relationship Management (CRM) part 1 Module 01 Introduction to Customer Relationship Management (CRM) part 2 Module 02 CRM Fundamentals …
    £15

  • Level 5 Customer Relationship Management (CRM)

    Skills Boost
    Special Offer | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 5 Customer Relationship Management (CRM) [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 5 Customer Relationship Management (CRM) Course Course 01: Level 5 Customer Relationship Management (CRM) Course 02: Customer Service Training …
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    £15 £19

  • Compliance Management, Operations Management with Customer Relationship Management

    Skills Boost
    4 Courses Bundle | Special Offer | Lifetime Access | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 7.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Management Module 10 Risk Management Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £15

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 427 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Trending
    ...Personal World View Strengths Module 01: Overview of Customer Relationship Management (CRM) Module 02: Basics of CRM Module 03: CRM Strategies & Approaches Module 04: Interpreting Data within CRM Module 05: Understanding CRM Databases Module 06: Enhancing Customer Connections & …
    Save 28%
    £15 £21

  • Loyalty Program Specialist: Design, Implementation, and Future Trends

    Online Training Academy
    Level 3 | CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...careers Loyalty Program Specialist Loyalty Program Manager Loyalty Marketing Manager Customer Loyalty Manager Loyalty Partnerships Manager CRM/Loyalty Analyst Loyalty Program Specialist: Design, Implementation, and Future Trends Module 2 Designing Effective Loyalty Programs Module 3 Implementing …
    £15

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    7 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 32 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...benchmarks, best practices, and how to maintain consistency in service across all customer touchpoints. Module 6: CRM (Customer Relationship Management) Discover how CRM tools and strategies help track customer interactions, improve relationships, and enhance the customer journey. Module …
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    £15 £19.50

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...making it a stable and rewarding field. Introducing our CRM, PR & Phone-Based Customer Service course – a comprehensive training program designed to give you the knowledge and skills to excel in customer relationship management, public relations, and phone-based customer service …
    Save 8%
    £100 £109

  • Customer Relationship Manager - Customer service Training

    Online Training Academy
    CPD approved | Lifetime Access | Instant Access | 10 CPD Points
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...in CRM systems. Select tools with requirements-based product decisions. Compare homegrown CRM with application service providers. Evaluate and review CRM programs effectively. Follow CRM success checklist for better outcomes. Individuals new to customer relationship management Business …
    £15

  • Level 1 Training in an Introduction to Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Take charge of your future with our Level 1 Training in an Introduction to Customer Service program, designed to equip you with demanding skills that employers truly value. This program offers a modern approach to learning, covering the most up-to-date topics that are commonly known …
    Save 45%
    £59 £109

  • Customer Service, KYC, CDD and CRM Fundamentals

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...assessment concepts, and documented procedures used by organisations to manage customer risk responsibly. Customer Relationship Management (CRM) explores the purpose of CRM systems, CRM strategy implementation, commonly used tools and platforms, and responsible customer data management …
    £15

  • Customer Service Skills Certificate with Communication, CRM and Complaint Handling

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 10.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 03: Customer Relationship Management (CRM) Curriculum: Module 1: An Overview of CRM Module 2: Understanding CRM Software Module 3: Understanding Traditional and Social CRM Module 4: Customer Lifecycle Management Module 5: Sales Funnel Module 6: Measuring CRM Module 7: Customer …
    £19

  • Effective Customer Loyalty Programs

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Customer Loyalty Program Assistant Customer Retention Executive Loyalty Marketing Coordinator CRM and Loyalty Specialist Customer Experience Officer Retail Loyalty Analyst Customer Loyalty Programs Module 1 Foundations of Customer Loyalty Module 2 Strategic Loyalty Program Design Module …
    £15

  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 233 students
    • Online
    • 3.9 hours · Self-paced
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...expectations after acquiring the skills with our program! Additional Programs Included with this Customer Service Training Bundle: Course 01: Level 2 & 3 Training in Customer Service Course 02: CRM – Customer Relationship Management Course 03: Communication Skills for Customer …
    Save 23%
    £15 £19.50

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 202 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...professionalism. You’ll gain vital skills in retail customer service , master protocols, and develop strategies to strengthen client loyalty. The program also integrates, ensuring you understand compliance requirements that protect businesses and customers alike. Whether you’re just starting …
    Save 22%
    £15 £19.25

  • Become a Master of Client Management - CPD Certified

    Academy for Health & Fitness
    CPD Certified | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Managing Difficult Clients and Conflict Resolution Module 5: Future-Proofing Client Management Learning Outcomes of our Client Management Program: Build trust with clients using clear and proactive communication Develop strategies that boost loyalty and long-term engagement Resolve …
    £15

  • Resilience and Adaptability in Leadership

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Advanced mastery of CRM systems to synchronize Marketing and support functions. Data-driven Marketing strategies that utilize CRM insights for better conversion. Enhanced standards for Customer service through systematic CRM tracking. Comprehensive understanding of how CRM integrates Marketing …
    £15.99

  • Sales : Introduction to Sales Management

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • 11 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...Management program is tailored for individuals seeking to enhance their expertise in Sales Management teams and developing effective Sales Management strategies. The Sales Management course curriculum encompasses key topics such as planning, customer relationship management, and advanced …
    £15

  • Customer Success Manager

    Training Express Ltd
    CPD Certified | Free PDF Certificate, Free Life Coaching Course | Free Retake Exam | Lifetime Access
    • 50 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Module 03 Introduction to Customer Relationship Management (CRM) part 1 Module 03 Introduction to Customer Relationship Management (CRM) part 2 Module 04 CRM Fundamentals part 1 Module 04 CRM Fundamentals part 2 Module 05 CRM Strategies part 1 Module 05 CRM Strategies part 2 Module …
    £15

  • How to Become a Customer Service Advisor

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Customer Service Advisor Module 2: Foundations of Customer Service Module 3: Communication and Problem-Solving Skills Module 4: Customer Relationship Management (CRM) Practices Module 5: Time Management and Multitasking Module 6: Advanced Customer Service Strategies Learning Outcomes Understand …
    £15

  • Consulting Foundations: Client Management & Relationships

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...consulting. Discover how robust relationships are the cornerstone of successful client management. Module 03: Strategic CRM and Data Utilization: Gain proficiency in CRM tools and systems. Learn to harness data and client feedback to nurture long-term relationships and implement strategic …
    £15
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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