Confidence and Assertiveness Course
ATA (Asset Training Academy) LTD
Classroom based course with study materials, tutor support and Certificate of Acheivement included
Summary
Visa Debit/Credit Card, Paypal or Cheque. Payment must be made in advance of the course. We are...
- Certificate of completion - Free
- Tutor is available to students
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Location & dates
End date: 02/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
BIRMINGHAM
West Midlands
B32DF
United Kingdom
End date: 11/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
BIRMINGHAM
West Midlands
B32DF
United Kingdom
End date: 08/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
BIRMINGHAM
West Midlands
B32DF
United Kingdom
End date: 18/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Beech Street
City of London
London
EC2Y8AD
United Kingdom
End date: 27/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Beech Street
City of London
London
EC2Y8AD
United Kingdom
End date: 24/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Beech Street
City of London
London
EC2Y8AD
United Kingdom
End date: 04/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LEEDS
West Yorkshire
LS11BA
United Kingdom
End date: 13/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LEEDS
West Yorkshire
LS11BA
United Kingdom
End date: 10/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LEEDS
West Yorkshire
LS11BA
United Kingdom
End date: 17/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LIVERPOOL
Merseyside
L39QJ
United Kingdom
End date: 26/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LIVERPOOL
Merseyside
L39QJ
United Kingdom
End date: 23/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
LIVERPOOL
Merseyside
L39QJ
United Kingdom
End date: 13/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Sackville Street
Manchester
Lancashire
M13BB
United Kingdom
End date: 22/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Sackville Street
Manchester
Lancashire
M13BB
United Kingdom
End date: 19/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Sackville Street
Manchester
Lancashire
M13BB
United Kingdom
End date: 12/11/2026
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Central Way
WARRINGTON
Cheshire
WA27TT
United Kingdom
End date: 21/01/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Central Way
WARRINGTON
Cheshire
WA27TT
United Kingdom
End date: 18/03/2027
Additional info: 9.15am to 4.30pm| Lunch and refreshments throughout the day provided | Price includes comprehensive course notes, Certificate of Achievement and Contact Details for Course Trainer Follow Up
Central Way
WARRINGTON
Cheshire
WA27TT
United Kingdom
Overview
Certificates
Certificate of completion
Digital certificate
Description
Course Content
The course covers:
1. Understanding Yourself and Others
- Recognising your personal value and strengths
- How you naturally communicate — and how you prefer to be communicated with
- Understanding how others see you
- Recognising different behavioural styles and preferences
2. Understanding Confidence and Behaviour
- The impact of self-talk on confidence and behaviour
- How habits, attitudes and beliefs influence the actions you take
3. Assertive Communication
- What assertiveness actually is — and what it isn't
- Planning and delivering assertive messages with clarity
- Applying assertiveness across a range of real workplace situations
4. Projecting Confidence and Professionalism
- Maximising personal presence and impact
- Building rapport and credibility quickly
- Making positive first impressions
- Looking and sounding confident under pressure
- Understanding the impact of feedback and appearance
5. Handling Difficult Conversations
- Staying calm and composed under pressure
- Approaching sensitive conversations with confidence
- Holding your ground while protecting the relationship
6. Managing Stress
- Identifying the causes and symptoms of stress
- Practical tools to manage pressure effectively in the moment
Throughout the day: practical exercises, paired discussion, real workplace scenarios and individual reflection. Small group sizes ensure a safe, supportive environment for everyone to practise and grow.
Looking for in-depth influencing & negotiation training? ATA's separate 2-day Influencing, Persuasion & Negotiation course goes deeper into those specialist skills — available alongside this course.
By the end of the course, you will be able to:
- Recognise your own personal strengths and how others perceive you
- Identify the self-talk and habits that hold your confidence back
- Communicate assertively without becoming aggressive or apologetic
- Project confidence through your voice, body language and presence
- Build rapport and credibility quickly with new people
- Make positive, lasting first impressions in interviews, meetings and introductions
- Handle difficult conversations with calm and composure
- Manage stress and pressure using practical, in-the-moment techniques
- Apply your learning straight away — in your career and your everyday life
Certificate of Achievement issued on completion — a useful addition to your CV, LinkedIn profile and professional portfolio.
Course Timings
Start: 9.15am for 9.30am
Finish: 4.30–5.00pm
What is Included
Lunch and refreshments throughout the day
Comprehensive course notes, workbooks and presentation slides
Certificate of Achievement
Follow-up support via phone and email with the trainer
Venues
All venues are minimum 3–4 star rated, centrally located, with easy access to rail and parking, local amenities, and free Wi-Fi
Confidence and Assertiveness - Testimonials
"The course trainer, Tom was fantastic. He really made me think of alternative ways to deal with people in the workplace. A very interactive and engaging session."
“Excellent confidence and assertiveness course delivery with lots of participation. I would recommend this course to others.”
“A very well organised and informative course which encourages everyone to think through personal experiences and how you can make improvements. Lots of relatable examples were given to aid understanding of content. Tom has an engaging and fun personality to keep you tuned in throughout the course.”
“A very good confidence and assertiveness course and the trainer covered information that was useful and introduced new things and reminded me of a lot of things too. I would recommend.”
Who is this course for?
Suitability – Who Should Attend?
This course is ideal for anyone who wants to feel more confident, more assertive, and more in control of how they come across — at work and in life. Particularly valuable for:
- Anyone who feels overlooked, talked over, or under-confident in professional situations
- New and aspiring managers finding their voice in a leadership role
- Team leaders and supervisors who struggle with difficult conversations
- Customer-facing professionals dealing with demanding clients
- Administrators, PAs and executive assistants working across all levels of seniority
- Anyone returning to work after a career break who wants to rebuild self-belief
- Career-changers stepping into new industries or new types of role
- People preparing for interviews, promotions or new opportunities who want to project confidence
- Anyone who avoids difficult conversations and is ready to change that
No prior training required — the course welcomes everyone, at every stage of their career.
Questions and answers
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
