ITIL Service Desk Essentials
LearnITAchieveIT
Learn how modern support teams manage tickets, users, SLAs and service requests.
- Online
- 0.6 hours · Self-paced
- Certificate(s) included
- Tutor support
...a simple introduction before further ITIL study It is not intended for learners looking for the official ITIL Foundation exam. Learners should have basic computer skills and an interest in how technology support teams operate. No previous ITIL knowledge is required. A device is needed
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