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On Demand Computer courses (Computing training)

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  • ITIL Service Desk Essentials

    LearnITAchieveIT
    Learn how modern support teams manage tickets, users, SLAs and service requests.
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...a simple introduction before further ITIL study It is not intended for learners looking for the official ITIL Foundation exam. Learners should have basic computer skills and an interest in how technology support teams operate. No previous ITIL knowledge is required. A device is needed …
    £19.99
  • IT Service Desk Analyst Fundamentals Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...operations. The introduction to the ITIL framework provides awareness of best practices in service management, including incident, problem, change, and release processes, along with service level agreements and performance indicators. Applying ITIL in service desk operations focuses …
    £15
  • IT Service Management Fundamentals Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...explaining the purpose of ITSM, its importance in modern organisations, key concepts, and an overview of the ITIL framework. ITIL foundation introduces learners to the structure of ITIL, its lifecycle stages, roles and responsibilities, and the key processes and functions used to manage …
    Save 24%
    £15 £19.99
  • IT Support Technician Training

    Kingston Open College
    CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...and documentation. In addition, it strengthens customer communication and complaint handling skills. Finally, it covers cybersecurity, GDPR, ITIL, analytics, and emerging technologies shaping UK IT support. Learning Outcomes Explain helpdesk structures and escalation tiers Identify hardware …
    £15
  • Service Helpdesk and Technical Support Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...course also introduces IT service management concepts, including ITIL awareness, incident management, change management, escalation procedures, and service level agreements. Emerging technologies such as cloud computing, automation, and AI in IT support are explored to provide forward-looking …
    Save 21%
    £15 £19
  • Incident Management and Response | Mastering Cybersecurity

    Oak Academy
    Learn effective incident handling strategies and mitigation techniques to protect your organization from cyber threats
    • Online
    • 3.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...Cyber Incident Response Understanding ITIL in Incident Management ISO/IEC 27035 - Information Security Incident Management Understanding ITIL and Its Role in Incident Response ISO/IEC 27035 - Information Security Incident Response Comparing ITIL and ISO/IEC 27035 - Incident Management …
    £49
  • IT Service Management Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...people, processes, and technology to deliver consistent and high-quality IT services. The course introduces core ITSM concepts, including the ITIL framework, service lifecycle stages, service desk operations, service metrics, continuity planning, governance, and emerging technologies …
    £15
  • Understand and Implement GDPR

    Xploit academy
    Upgrade your career by becoming a data protection professional
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    Great service
    ...years of experience working with Wireshark. He is a licensed and certified CISSP, ISO Risk Manager, CISA, PMP, and ITIL. He obtained his Master’s Degree in Computer Science from the Lebanese American University, where he graduated with magna cum laude. Mohamad’s accomplishments and …
    £20
  • IT Service Desk Analyst Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Learners then examine the fundamentals of IT service management, including key concepts, service lifecycles, and commonly used frameworks such as ITIL and COBIT. Communication and customer service skills focus on effective interaction, service professionalism, and managing challenging situations …
    £15
  • Performance Analysis – Level 3 Training

    Learningidol
    Independent Online Learning • Updated 2026 Content • Transparent Pricing • Digital Certificate Included
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...operations modules introduce Lean and Six Sigma principles, process mapping, and bottleneck identification. IT and technology modules explore ITIL performance management, cybersecurity performance metrics, and software development life cycle evaluation. Visualisation modules introduce …
    £15
  • IT Business Partner Fundamentals Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 3.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...shared understanding between technical and non-technical teams. IT service management introduces service management principles, including ITIL awareness, service delivery, and performance measurement. Learners explore how service quality and reliability are monitored and improved …
    Save 21%
    £15 £19
  • IT Business Partner Fundamentals and Stakeholder Management

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...experience are required to enrol on this IT course. Learners should have a basic to good standard of English, access to the internet, and a computer, tablet, or smartphone. Completion of assessments, project work, and the final exam is required to successfully finish the course. This …
    £15

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