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Assertive Communication Skills Masterclass
Core Courses

Free PDF Certificate | Instant Access | Free MCQ Exam + Retakes | 14 Day Money Back Guarantee | Lifetime Access

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
8 PDFs and 1 Quiz
Duration
3.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Assessment details
  • MCQ Based Assessment (included in price)
3 students purchased this course

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Overview

Assertive Communication Skills Masterclass

FREE PDF Certificate

14-Day Money-Back Guarantee

Welcome to the Assertive Communication Skills Masterclass.

This practical online course is designed to help you develop the confidence and communication skills needed to express yourself clearly, respectfully, and effectively. Whether you're looking to improve workplace communication, strengthen personal relationships, or become a more confident leader, this course provides practical techniques you can apply in everyday situations.

You'll learn how to communicate with confidence, set healthy boundaries, handle difficult conversations professionally, give and receive feedback, manage conflict constructively, and express your ideas without being passive or aggressive. The course also includes practical exercises to help reinforce your learning and build real-world communication skills.

The flexible online format allows you to study at your own pace, making it suitable for learners of all experience levels.

Why Choose This Course?

  • Instant access to all course materials

  • Lifetime access to learning content

  • Self-paced online study

  • Practical exercises to reinforce learning

  • Professionally developed communication training

  • Career-focused curriculum suitable for any industry

  • User-friendly online learning platform

  • FREE PDF Certificate upon completion

  • 14-day money-back guarantee

Start learning today to communicate with greater confidence, build stronger professional relationships, and develop one of the most valuable workplace skills.

Certificates

Assessment details

MCQ Based Assessment

Included in course price

Curriculum

This course contains

Format: 8 PDFs and 1 Quiz

Duration: 3h and 42m

    • 1: Module 1 Nature and Scope of Communication 46:00
    • 2: Module 2 Communication Barriers 12:00
    • 3: Module 3 Listening Skills 33:00
    • 4: Module 4 Oral Communication 22:00
    • 5: Module 5 Presentation Skills 35:00
    • 6: Module 6 Non-verbal Communication 20:00
    • 7: Module 7 Written Communication 24:00
    • 8: Module 8 Feedback and Counselling Skills 25:00

    • 9: Final Assessment 05:00

Description

Assertive Communication Skills Masterclass

This comprehensive online course is designed to help you develop the confidence and practical communication skills needed to express your thoughts, opinions, and ideas clearly and respectfully. It provides a structured approach to building assertiveness in both professional and personal settings.

Throughout the course, you will explore key topics such as assertive communication techniques, setting healthy boundaries, active listening, handling difficult conversations, managing conflict, giving constructive feedback, and communicating with confidence. The practical modules guide you from core communication principles to real-world application.

With lifetime access to the learning materials, you can study at your own pace and revisit the content whenever needed, making it ideal for flexible learning.

Certificate of Achievement

Upon successful completion of the course, you will receive a FREE PDF Certificate of Achievement, available for instant download. This certificate recognises your learning and can be added to your CV or professional portfolio.

Enrol today to strengthen your communication skills, build confidence, and develop the ability to communicate effectively in any professional or personal environment.

Who is this course for?

  • Professionals looking to improve communication skills
  • Team leaders and managers
  • Customer service and sales professionals
  • Job seekers and career changers
  • Students and graduates
  • Anyone wanting to communicate with greater confidence and assertiveness

Requirements

  • No prior experience required
  • Suitable for beginners and professionals
  • Internet-enabled device
  • Basic English reading and communication skills
  • Willingness to develop personal and professional communication skills

Career path

  • Customer Service Advisor
  • Team Leader
  • Office Administrator
  • Sales Executive
  • HR Assistant
  • Supervisor
  • Project Coordinator
  • Progress into management, leadership, training, or client-facing roles with strong communication skills

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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