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Intermediate Administration courses

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  • Virtual Assistant, IT Support, Service Helpdesk & Technical Support

    Learnera
    Updated On: October 2026 | CPD Certified | 30+ Trending Topics | Free Certificate | Tutor Support
    • New course!
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...maintain efficient digital operations. You will learn office productivity, virtual assistant administration, communication, hardware, operating systems, networking, helpdesk operations, ITIL fundamentals, remote support, user access, cybersecurity, cloud services, and SaaS support …
    £15.49
  • Service Helpdesk and Technical Support Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • 10 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...common diagnostic approaches used in first- and second-line support roles. The course also introduces IT service management concepts, including ITIL awareness, incident management, change management, escalation procedures, and service level agreements. Emerging technologies such as cloud …
    Save 21%
    £15 £19

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